Jonathan Low Global Speaking Fellow, CSP, ICF MCC

Global Success Learning Academy

Jonathan centers his global speaking keynotes with organizations and associations to inspire and improve their leadership effectiveness and business performance especially in the areas of Sales Performance, Leadership Communication, Service Quality, and Team Development.  

Conferences that Jonathan has spoken at include the World ICCA Congress in Houston USA, PMI Leadership Summit in Hong Kong, BKR Int'l Annual Conference in Shanghai, BKR Asia Pacific Conf in New Delhi,  Global Speakers Summit in Auckland & Bali, World EQ Summit in Dubai and Mumbai, IPATA Global Conference in Hong Kong, HSBC Circle of Excellence Summit in Singapore, World Diversity Intelligence Conference in South Africa, MyCeb Business Summit in Malaysia, HSMAI Annual Conference in Bangkok, and many others in UK, Germany, Namibia, Australia, Holland, etc.

Here are five of Jonathan’s most popular signature motivational keynote presentations. All his presentations are customizable to your organization’s desired goals, objectives and outcomes: 

1) ACHIEVING A WINNING SALES & SERVICE PERFORMANCE CULTURE

2) REIMAGINE LEADERSHIP FOR BREAKTHROUGH SUCCESS

3) WINNING CLIENTS’ LOYALTY ~ 7 Proven Practices to Convert Clients to Amazing Fans

4) LEADING WITH COURAGE, COMPASSION AND ADAPTABILITY IN THE ERA OF AI:
The Future of Empowered Leadership

5) Real Customer Care with EQ ~ How does emotional intelligence work in customer care and employee engagements?

For more info: http://globalsuccesslearning.net/solutions/conference-speaking/

Global Conference Speaker | Sales & Service Optimiser | Leadership Success Coach | 

Global Success Learning Academy / Global Success Hospitality is a a network of experts in Human Resources & Talent Development.  Our Learning & Human Capital Development services help individuals, managers and teams work at their best and operate productively within a high-paced performance based market environment within the different industries.

So, what is our value to you?

Among the programs now widely in demand is our Hospitality Sales, Revenue & Talent Development Series. The framework and modules cover the values of alignment, sustainability and measurability in the blended approach of training design, engagement, deployment, follow-up, coaching and performance improvement, especially in Service, Sales, Leadership and Emotional Intelligence.
 
This include programs like Hotel Revenue Optimization, Hospitality Food & Beverage Cost & Profitability Program, Hospitality Sales & Service Mastery, Sales Negotiation and Presentation Program, Transformational EQ Leadership and many others that have benefited many organizations and hospitality professionals. ( http://www.GlobalSUccessLearning.net )

Pls watch how the programs have benefited many organizations and people from the video recommendations and testimonials below:

CEO, Global Speaker & Leadership Success Coach

Global Leader Group

**About Global Leader Group:**

Global Leader Group is a leading global professional development and management consultancy firm, renowned for its expertise in transforming challenges into opportunities for growth and advancement. By leveraging its extensive experience and industry insights, Global Leader Group provides strategic guidance and actionable solutions to empower organizations and leaders to thrive in today's dynamic business environment.

For more information, visit Global Leader Group's website.(https://www.globalleadergroup.com).

Strategic Partner

Global Coach Group

Delighted to be a strategic partner with Global Coach Group (GCG).

Global Coach Group (GCG) - The Best Coaching, Simply Delivered, 100% Results Guaranteed. 
When we work with leaders, they improve, and people notice!
GCG is a truly global leadership coaching organization integrating leadership coaching with innovative technology. 

We partner with Fortune 500 companies down to smaller multinational organizations to coach leaders from C-suite to aspiring team leaders and accelerate leadership development and team effectiveness. 

It’s simple, for leaders worldwide our coaching delivers undeniable, measurable results in their leadership effectiveness.

𝑾𝑯𝑨𝑻 𝑾𝑬 𝑫𝑶

Leadership coaching is an essential and invaluable investment in your future whether you are a high-potential employee, mid-level manager or executive.

By developing and honing your leadership skills, you unlock more of your potential and set the stage for higher levels of success in your performance and career. Leadership coaching improves self-awareness and drives transformational change to help you reach your next level reality.

Ultimately the three main benefits of leadership coaching are:

🔹 Personal Growth as a leader now and in your next career step

🔹 Professional Performance and making more of an impact

🔹 Recognition within your organization as a more effective leader

𝑩𝑶𝑻𝑻𝑶𝑴 𝑳𝑰𝑵𝑬

We deliver! With a staggering 95% of professionals recognized for measurable improvements by their colleagues, we know you're going to love the results.

Take your leadership to the next level, make more impact, and be recognized for it!

Check out the GCG Coaching Certification here: https://bit.ly/3oDqVE2

Global Partner & Associate Leadership Coach

Virtual Speakers Association (International) 

The Virtual Speakers Association International (VSAI) is now a proud member of the Global Speakers Federation.

Visit us to know more: https://www.vsainternational.org

President (2020/21

bp2w®  - An Even Better Place to Work

An Even Better Place to Work® (bp2w®) is a proven online, self-managed Transformational Employee Engagement Software Solution.  Growing leadership engagement and wellbeing.

It delivers fast, quantifiable results that quickly creates collaborative working relationships.  Leading to higher levels of engagement, productivity and increased profitability.

Global Success Learning Academy is delighted to be a strategic partner with bp2w ( a new better place to work )

Regional Director Asia Pacific

PATA Malaysia Chapter  (Pacific Asia Travel Association)

The PATA Malaysia Chapter (PMC) established in 1975, is an extension of the
Association (PATA) to assist in translating the global objectives of PATA into local action
within Malaysia, through operating programs and activities relevant to local communities
and also avail the facilities of PATA to all Chapter members.

PMC has the vision to be Malaysia’s leading voice on travel and tourism within Asia-
Pacific and its mission is to create value for tourism stakeholders through private and
public sector collaboration and also to promote the sustainable growth of travel &
tourism to, from, and within Malaysia.

http://patamalaysia.org/

Executive Committee Member

ICF Malaysia

Leading the organizing team at ICF Malaysia for both the 2022 Coaching Growth Series and International Coaching Week

2022 Coaching Growth Series & International Coaching Week Chairperson 

Together We Can Change The World

Board Member

School of Hospitality, Tourism & Events -Taylor's University

The hospitality, tourism, and events sectors are growing at an exponential pace, and Taylor’s School of Hospitality, Tourism, and Events (SHTE) pride itself on matching every stride of this growth. With its dynamic programs and outlook, it is obvious why SHTE leads the way for hospitality education in Southeast Asia. The facts are clearly in the ﬁgures for this achievement and SHTE continues to raise the bar as a highly admired award-winning school.

1st in Malaysia, 17th in the World For Hospitality and Leisure Management (based on QS World University Rankings by Subject 2021)

Adjunct Associate Professor

Global Speakers Federation

The Global Speakers Federation champions, supports and provides resources to help develop and grow associations of professional speakers worldwide.

VALUE PROPOSITION

1) Strengthen worldwide recognition of professional speaking within the meetings industry.

2)  Provide support to member associations on forming, managing, and leading associations, including sharing best practices.

3) Build a global community of like-minded people to encourage alliances, connections, and support networks.

The GSF currently comprises 13 independent speaker associations representing 15 nations and individuals from over 20 countries.

( http://www.globalspeakersfederation.net )

President and Executive Council Chair 2015 - 2016

When organizations need breakthrough results in sales performance, service excellence, and leadership effectiveness, they partner with Jonathan Low.

As Malaysia's first Global Speaking Fellow and one of Asia's most influential keynote speakers and executive coaches, Jonathan transforms business performance for Fortune 500 companies, leading organizations, and global associations worldwide. His clients consistently achieve measurable improvements—with Net Promoter Scores reaching 89 and speaker ratings consistently above 4.6/5.0.

What Corporate Leaders Say:

"After our initial successful engagement, I felt confident to engage him again across multiple campaigns. We consistently received excellent feedback, with our most recent session achieving an exceptional NPS score of 89." — Head of Coaching Academy, PETRONAS Leadership Centre

"Jonathan simplified complex concepts such as mindset, self-mastery, trust, communication, and team success, making them accessible and actionable for our team. His insights have empowered us to cultivate a growth mindset, enhance our communication, and build stronger teams." — Chief Commercial Officer, Royal Brunei Airlines

Global Impact & Credentials:
55+ countries, 220+ cities across five continents • 28+ years executive experience • Global Speaking Fellow, Certified Speaking Professional, Master Certified Coach • Top 30 Global Guru in Coaching and Customer Experience • Marshall Goldsmith 100Coaches • Global Leader Group    

Proven "Inspire | Develop | Transform" Methodology:
His internationally acclaimed approach first ignites passion for excellence, then develops practical capabilities with proven frameworks like "G.R.I,T", "S.E.R.V.I.C.E", "C.H.A.M.P". and finally transforms organizational results through measurable, sustainable impact.

Core Expertise Areas: Sales Excellence | Leadership Development | Service Quality

The Jonathan Low Difference:
Immediate Impact: Tools participants implement immediately
High Engagement: "Perfect blend of energy, humor and leadership expertise"
Effortless Partnership: "Required minimal support from organizing teams"

Recent Recognition: BrandLaureate Brand Leadership Award 2023 • Malaysia Book of Records First Global Speaking Fellow by Global Speakers Federation • Co-Author "Pinnacle of Influence" with Dr. Marshall Goldsmith & other Global Gurus.

Ready to elevate your organization's performance? Connect today to explore how Jonathan can partner with you to increase performance, productivity, and profitability.

📧 jon@globalsuccesslearning.net | 📞 +603 7873 6228

🌟 From EX to CX: The Secret Sauce That Truly Works 🌟

CX Summit 2025 | “Customer Experience: Reimagining A New World”

What an incredible experience moderating the “Meeting of Minds” Fireside Chat with two inspiring leaders and dear friends  — Norlida (Oli) Azmi  and Anthony Raja Devadoss  — as we explored why Employee Experience (EX) truly is the “secret sauce” behind every great Customer Experience (CX).

The session was filled with laughter, honesty, and practical wisdom — a reminder that while technology may enhance experience, humanity completes it.

Here are 5 Key Takeaways from the Conversation this afternoon (there were more than 5 insights and nuggets shared) 

1️⃣ EX fuels CX — from the inside out.
When employees feel valued and trusted, they create meaningful moments customers can feel.

2️⃣ Leadership is the multiplier.
Empathy, coaching, and recognition drive the culture that inspires world-class service.

3️⃣ AI should augment, not replace, humanity.
Technology frees time for creativity — but empathy and purpose keep us connected.

4️⃣ Convenience creates excellence.
The same simplicity we design for customers should also empower employees through seamless systems and experiences.

5️⃣ EX is everyone’s responsibility.
As Oli reminded us: “I may be HR — but every leader is a people manager.”

And here are the final thoughts and reflections by:

“Treat employees and customers with equal appreciation and respect — when you get that balance right, both EX and CX thrive.” - Anthony Raja Devadoss  

“Refine your internal narrative. Connect every employee story to how it helps customers grow — clarity creates energy, and energy drives excellence.” - Norlida (Oli) Azmi  

And I was reminded by the inspiration of Bill Marriott , during my hospitality days: 
 
“If you take care of your people, they’ll take care of your customers — and your business will take care of itself.”

👉 What’s one thing you’ll do differently tomorrow to make your employees feel as valued as your customers?


👏 Huge thanks to the organising team and CCAM for curating such an outstanding summit! It was energising to reconnect, network, and exchange ideas with passionate CX leaders, friends and practitioners across industries the last 2 days! 

Vigneswaran Sivalingam Dr.Shireesh Vaishampayan Scott Friedman Manpreet Singh (CCXP) Manoj Menon, •Shep Hyken Charles Brewer Yin May Lau Patrick Er Andy Rangel Lolitta Suffian Michelle Liew Nadiah Tan Abdullah,  Chartered Fellow CIPD Norlida (Oli) Azmi Sreeratha G, Emily Sheela Koshy Ngai Yuen Low Andy Cranshaw Chee Leong Tiew 张梽量 Louis LW Teoh Raymond Siva Raymond Davadass Shreekant Vijaykar Anthony Raja Devadoss Ken Ng Brian Crowley Kim Huat Sim Sarang Shah Dave Giblin Chen Phing Oon Lance Cheang, Mat Sharafyan, and Chia Ching, Khoo Azra Mustafa Celine Chan 

#CXSummit2025 #EXtoCX #Leadership #EmployeeExperience #CustomerExperience #AI #ServiceExcellence #HumanCenteredLeadership #CCAM #JonathanLow

As a conference keynote speaker and global leadership coach, my passion lies in boosting leadership effectiveness, fostering growth, and elevating business performance in key areas like Sales Performance, Service Quality, Leadership Communication, and Team Development. I firmly believe in the mantra: "Increased self-awareness accelerates professional relations and business success.”

My Approach to Conference Speaking, Talent Development, and Coaching Engagement

As a conference keynote speaker, I thrive in engaging with associations and organizations, captivating audiences with real-world examples, interactive sessions, and thought-provoking insights, making every keynote a transformative experience. This philosophy seamlessly extends to my talent development and coaching engagements, where I'm often described as inspiring, empowering, and caring. I focus on creating a safe, trusting environment for leaders to delve into deeper self-awareness, sparking intentional growth, new discoveries, and heightened performance. Collaborating closely with stakeholders, I craft customized strategies to deliver tangible results for organizations, teams, and individuals.

Credentials and Global Reach

I am recognized as a Global Speaking Fellow (Global Speakers Federation) and a Certified Speaking Professional (CSP) (NSA-USA). Also, as an ICF Master Certified Coach (MCC), I am one of Asia's leading Sales, Service, and Leadership Optimizers. My work spans five continents, 35+ countries, and 90+ cities, helping executives and leaders realize their full potential.

Professional Background

As the founder of Global Success Learning Academy and with over 28 years of experience in leadership, sales management, customer experience, and business resilience, I have a rich background. Prior to this, I was leading team in Sales, Marketing and Revenue Management within the global hospitality industry. I currently serve on the board at PATA Malaysia Chapter, Together We Can Change the World and others.

Accreditations and Recognition

My expertise is fortified by a wide range of professional accreditations in leadership, executive coaching, emotional intelligence, mental toughness, trust-building, resilience, and assessments from globally respected organizations.

Connect with Me

For association conferences, corporate meetings, talent development solutions, or leadership coaching that promises measurable improvements and significant results, please feel free to contact me. Reach out at info@globalsuccesslearning.net or visit Global Success Learning Academy.

Transforming Global & Regional Organizations | Conf Keynote Speaker & Executive Coach | Leadership Development •Sales Excellence • Service Quality I Malaysia’s First Global Speaking Fellow | 40+ Countries I MG 100Coaches

🏆 Celebrating the Success of CMTCF Cohort #30! 🏆

What an incredible week! We are thrilled to celebrate the successful completion of our 30th cohort for the Certified Mental Toughness Coach & Facilitator (CMTCF) Certification Program in Asia Pacific, this week in Malaysia!

This 3-day journey, focused on mastering Mental Toughness, Resilience, Perseverance, and Performance under Pressure, has equipped another group of brilliant professionals to excel in their fields.

Across the 3 days, participants learned how this internationally recognized certification, accredited by ISPA and The Mental Toughness Research Institute (USA),  helps them to:  

✔️ Profile mental toughness using evidence-based tools 
✔️ Coach 1:1 using the S.P.O.R.T.™ coaching model 
✔️ Facilitate impactful mental toughness workshops using the P.L.A.Y.™ methodology 
✔️ Apply the 5Cs (Composure, Concentration, Confidence, Cope-ability, Cohesion) in real leadership and performance environments

The discussions were rich, the practice sessions powerful, and the peer learning genuinely inspiring.

The energy and feedback from this cohort were truly inspiring! Here are a few sentiments shared in their program evaluations:

"Everything but in particular the 5Cs Play method" was a highlight.

"The Mental Toughness (MT) profiling, it made the whole MT concept more practical and personal for me"

One participant plans to apply "Centering" and "Concentration..scan analyse decide -action" to their life, as they often "too much analyse".

"Learn to improve my coaching and building high performing leaders"

"In terms of my personal growth and credibility as a coach" the program has benefited them.

Another attendee is "very excited to apply what I've gained from the session not just for work but also my personal life"

We’re thrilled that every participant rated the program a full 5/5, reflecting the tremendous learning, engagement, and transformation experienced - a powerful affirmation of the certification’s impact and value.”

Join us in congratulating these new cohort of Certified Mental Toughness Coaches & Facilitators! We can't wait to see the high-impact work you do. And huge thanks to the team from SportPsych Consulting, SportPsych Consulting Malaysia and Global Success Learning Academy for their amazing support this week!!! 

It has been a tremendous joy for both Edgar Tham and myself to work with all of you this week!

Angeline Low Lu-Yen Chang Mei Wei Lee Jian Yi Renee Osman Francesca C. Shaharudeen Chua Shanthi Samy CMgr.CMI Alida Toh Hans Sivano Andrea Ferrer 
 
We are also excited to bring to Malaysia the highly popular the Certified Mental Wellness Coach and Facilitator certification program next year!

If you are interested in the next cohort, do drop me a message so that we can update you on the dates for 2026.
 
#MentalToughness #CMTCF #Certification #CoachCertification  #Resilience #PerformanceUnderPressure #GlobalSuccessLearning #SportPsychConsulting #MentalWellness

🌟 Elevating Leadership with Adaptability in Kuching, Sarawak 🌟

What an energising two days with the incredible team at Business Events Sarawak - BESarawak  for the “The Adaptability Advantage: Elevating Leadership to Pivot and Prosper”, part of their leadership development journey. 

From the very first activity, the room was filled with openness, curiosity, and a genuine desire to grow — both individually and as a team.

🔹 Key Highlights from Our Time Together

✔ Strengthening leadership readiness to navigate uncertainty and industry shifts

✔ Exploring the A.C.E. Model of Adaptability (Ability, Character, Environment) backed by the research and science by AQai - Adaptability Assessments & Coaching  and what it means for real-world performance

✔ Team-based exercises that surfaced powerful insights on collaboration, communication, and trust

✔ Honest conversations on what helps us pivot faster, support each other better, and thrive in changing environments

✔ A strong sense of unity — seen not only in the discussions, but also in the laughter, connection, and shared moments across the two days

🔹 What Inspired Me Most

The team’s willingness to embrace new perspectives, offer ideas openly, and create supportive spaces for one another stood out.

Your commitment reflects a leadership culture that is not only growing — but evolving.

🔹 A Special Thank You

To the entire BESarawak team: thank you for your energy, your active participation, and your heart.

Your adaptability, passion, and team spirit are exactly what will continue to move the organisation forward.

🔹 Looking Ahead

I’m excited to see how the insights, strategies, and A.C.E. adaptability tools will empower all of you to
	•	Lead with clarity
	•	Collaborate with confidence
	•	Embrace change proactively
	•	Innovate for the future of Business Events in Sarawak

Grateful for the opportunity to partner with such a dedicated, forward-thinking Business Events team.

Here’s to elevating leadership, together. 🙌✨ See you soon again! 

#AdaptabilityAdvantage #BESarawak #LeadershipDevelopment #AQAbility #AQCharacter #AQEnvironment #JonathanLow #GlobalSuccessLearning #GlobalLeaderGroup

🌟 Counting down the days to the upcoming CX Summit 2025! 🌟

I’m thrilled to be part of CX Summit 2025 – “Customer Experience: Reimagining a New World,” happening on November 11 & 12, 2025 at One World Hotel, Kuala Lumpur.

This year’s summit is shaping up to be one of the most exciting yet — packed with global CX leaders, innovative case studies, and insights from thought leaders like my dear friends and fellow Certified Speaking Professionals (CSPs), •Shep Hyken and Scott Friedman — plus the launch of the 2nd Edition of “The State of CX in Malaysia” by Manoj Menon from Twimbit.

🎤 I’m also excited to be moderating the Meeting of Minds panel session
 👉 “EX, The Secret Sauce to CX” with 2 incredible HR extraordinaire and leaders - Norlida (Oli) Azmi and Anthony Raja Devadoss.

Together, we’ll explore how Employee Experience (EX) drives Customer Experience (CX) — through empowerment, engagement, and a strong sense of purpose.

💭 What are your thoughts?

 If EX truly fuels CX, what’s one thing your organisation is doing today to make employees feel more inspired, connected, and cared for?

See you soon! 👋

Vigneswaran Sivalingam Dr. Shireesh Vaishampayan Scott Friedman Manpreet Singh (CCXP) Manoj Menon, •Shep Hyken Charles Brewer Yin May Lau Patrick Er Andy Rangel Lolitta Suffian Michelle Liew Nadiah Tan Abdullah,  Chartered Fellow CIPD Norlida (Oli) Azmi Sreeratha G, Emily Sheela Koshy Ngai Yuen Low Andy Cranshaw Chee Leong Tiew 张梽量 Louis LW Teoh Raymond Siva Raymond Davadass Shreekant Vijaykar Anthony Raja Devadoss Ken Ng Brian Crowley Kim Huat Sim Sarang Shah Dave Giblin Chen Phing Oon Lance Cheang, Mat Sharafyan, and Chia Ching, Khoo.

#CXSummit2025 #CXMalaysia #EmployeeExperience #CustomerExperience #Leadership #DigitalTransformation #CXStars #ElevatingExperiences #ServiceExcellence #JonathanLow #GlobalSuccessLearning

💥 A Powerful Finish to the Week with Agoda Malaysia! 💥

What a fantastic way to wrap up the week — spending a high-energy day with the amazing Agoda Malaysia team for Igniting the C.H.A.M.P.I.O.N in YOU! 🏆

After completing 3 impactful days during the Certified Mental Toughness Coach & Facilitator (CMTCF) certification program, it was inspiring to continue the momentum with a room full of commercial champions ready to elevate their performance for 2026.

We explored world-class performance insights through Champion Habits, focusing on commercial excellence, competitive mindset, and execution under pressure. The conversations, activities, and breakthroughs were outstanding! 💯

Delighted that the team had the opportunity to experience the AQme Assessment, a globally validated tool measuring the 15 Dimensions of Adaptability by AQai - Adaptability Assessments & Coaching , including:

🔹 AQ Ability (How fast we adapt?)
• Grit, Mental Flexibility, Mindset, Resilience & Unlearning

🔹 AQ Character (Who adapts and why?)
• Emotional Range, Extraversion, Hope, Motivation Style & Thinking Style

🔹 AQ Environment (When do we adapt & to what degree?)
• Company Support, Emotional Health, Team Support, Work Environment & Work Stress

📌 With personalised reports and actionable insights, team Agoda now has a performance edge to face change with clarity, resilience, and confidence 🙌🙌🙌

Winning teams don’t wait for the future. They build the adaptability to thrive in it.

Here’s to stronger mindsets, smarter execution, and unstoppable commercial success. 💙💛

🙌 Tine to IGNITE the CHAMPION in YOU team Agoda  Malaysia 🇲🇾! Congrats to the team who put the events together.

Fabian Teja Boegershausen Ostrova Cheng, Eva L. Qiao Li Chong Yu Jie Goh Simon Oh 

#LeadershipDevelopment #CommercialExcellence #MentalToughness #Adaptability #AQme #SalesPerformance #HighPerformanceTeams #Agoda #JonathanLow #GlobalSuccessLearningAcademy #CoachingForGrowth

Woohoo! This is it!

Completed the UNDP  5-Day Train the Trainer Programme (Nov3-7, 2025) on Sustainable Hospitality Beyond ESG - Towards the ASEAN Green Hotel Standard, the United Nations 17 Sustainable Development Goals, and Carbon Neutrality. 

This is just the beginning towards ongoing learning and commitment to advancing sustainable hospitality practices. 

Amazing being at The Frangipani Langkawi Resort & Spa  Resort & Spa, a living model of sustainability showcasing over 200 real-life eco-solutions in achieving environmental and social responsibillity.

Thank you so much for the passion and commitment shown by all the leaders who were there.

Most importantly, huge thanks to Prof Anthony Wong for the amazing week facilitating this program and showing us the sustainable way 🙌🙌🙌

Congratulations to all my fellow Sustainable Hospitality champions :-) Time to influence, inspire and bring about the impact!

Ken Cheah (谢义权）(he/him) Maggie S K Lee  Noorhaiza Masri  Fauzi Mokhtar  Yeong Shuoh Gan Yung Lim  Jennifer Kok Seong Khim Ben Irwan Samuel Nuraisyah Sabri Samantha Lee  Chiew Boon Tian, CHIA Jason S'ng CHA (Certified Hotel Administrator) Ivan Teo  Mohd Zubir Yusof Kim Jon Xiang Aaishah Bohari Dato' Megat Shahrul, Rosmah Mohd Rosni Azimah Hamidon Celine Ng 

#UNDP #SustainableHospitality #JonathanLow #GlobalSuccessLearning

Back to the state of Kedah, Malaysia this week, Alor Setar, after Langkawi! Can’t believe that it is my first time here 😅

Recently I was in Bangkok as the opening keynote speaker at the Official IPATA Group  Annual conference with delegates from 60 countries. Now at Pacific Asia Travel Association (PATA) event, very different event though both have PATA in its name .  

Time to reconnect with industry tourism, travel, hospitality and education leaders at the Pacific Asia Travel Association (PATA)  Malaysia Chapter Inter State Networking Forum 2025. 

#patamalaysiachapter #interstatenetworking #tourism #hospitality #JonathanLow #GlobalSuccessLearning #GlobalLeaderGroup

What are the odds? 

I returned to KL yesterday after a 2 days empowering time working with leaders from the Business Events industry in Kuching, Sarawak.  

When I hailed a Grab to take me home from Kuala Lumpur International Airport (KLIA), a driver called Sharizat accepted my request. 

When he arrived, he came out from his car, extending a warm handshake to me, took my luggages and said welcome back to KL!

I was pretty impressed with his level of hospitality and service 🙌🙌🙌 

It was then he said, it is so good seeing me after 13+ years, since he last attended a leadership program with me when he was at IRIS Corporation Berhad. 

What an OMG moment! And he remembered the impact he had from the program back then. 

So good catching up him, learning about his journey, post IRIS Corporation Berhad, moving into the education sector, his life with his family in Paris for 5 years, his entrepreneurial journey there and now a lifestyle choice with Grab.

With his background in HR and Training, he is the perfect conversationalist during the 55 mins ride hone for me. Not only that, he even provided free WiFi for his passengers, a huge plus 🙌🙌🙌

In his car, he had brochures from Tourism Malaysia with various activities to do while in Malaysia 🇲🇾! 

True ambassador of Malaysian Hospitality especially with Visit Malaysia 2026 just around the corner. 

This chance encounter really affirms the work I do as a professional speaker, trainer, facilitator and coach all these years ! 

You will never know the impact and influence you have on someone’s life. 

Thank you for this incredible opportunity to reconnect Sharizat bin Mohd Shah 🙌🙌

Best wishes and so happy we met up again my dear friend! 

Have you ever experienced this type of “chance meet-up”, someone who reaffirms the important work you do? 

#inspirationalmeetup #influence #impact #jonathanlow #globalsuccesslearning

Looking forward to meaningful conversation this evening with the global speaking community from PSAI-Professional Speakers Association India!

Come join if you are available.

See you all soon!

Esther Indurkar SandeepAmar Guppta Sagar Amlani Dr. Alka Chadha Abhijit Sanzgiri Dr Saurabh Patil Dr Priti Batra Yabeejan K Midhu Luke Arun Kumar R. Leela Leela VenkataSatish Kolla Santosh Akella Radhika Bali, Image Sculptor Vinay Pushpakaran

There comes a point in every speaker’s journey when experience alone is not enough.

You need refinement. 
You need clarity. 
You need a mentor who has walked the world stage and still leads with humility and depth.

That’s the spirit behind the IRS Series — a space where speakers get to learn directly from voices who have shaped industries, cultures, and audiences across continents.

And this month, we’re learning from someone who has done exactly that.

We are honoured to welcome Jonathan Low — a global thought leader whose work in Sales Performance, Service Excellence, Leadership Impact, and Team Development has transformed organisations in Asia, the Middle East, Africa, Europe, and North America.

For 28+ years, Jonathan has coached top executives, empowered leadership teams, and helped organisations elevate performance through measurable, meaningful action.
A Global Speaking Fellow, Certified Speaking Professional, and ICF Master Certified Coach, he is one of the few voices in the world to hold all three distinctions.

Jonathan is also the author of
📘 Winning Clients’ Loyalty – 7 Proven Practices to Convert Clients into Amazing Fans
and the co-author of
📘 Pinnacle of Influence – How The World’s Greatest Thought Leaders Became Global Gurus.

In 2025, he was recognised among the Top 30 GlobalGurus in Coaching and Customer Experience — a testament to his impact across borders.

This is the kind of voice that helps speakers not just grow… but become referable.

🗓 27th November 2025
⏰ 7:00 PM IST
📍 IRS: Insights from a Referable Speaker
🎙 Featuring: Jonathan Low
💰 Free for PSAI Members | ₹2000 for Non-Members

🔗 Register here:
https://lnkd.in/gAvW5euf
⏳ Link expires on 26th November, 6:00 PM IST

If you’re serious about becoming a speaker who delivers value, builds trust, and earns long-term credibility — this is a session you cannot miss.

Let’s learn from a global benchmark of excellence.
Let’s become referable speakers — together.

Esther Indurkar SandeepAmar Guppta Sagar Amlani Dr. Alka Chadha Abhijit Sanzgiri Dr. Saurabh Patil Dr Priti Batra Yabeejan K Midhu Luke Arun Kumar R. Leela VenkataSatish Kolla Santosh Akella Radhika Bali, Image Sculptor Vinay Pushpakaran  

#PSAI #IRSSeries #SpeakerGrowth #LeadershipDevelopment #GlobalSpeakers #PublicSpeakingJourney #LearningAndDevelopment #SpeakerEvent

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Jonathan Low, Global Speaking Fellow, CSP, MCC

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