Keller Williams Realty, Inc.

Executive Director of Product

Product Line Manager

Senior Product Manager

Independent

I enjoy being an integral part of highly skilled teams and partnering with companies to provide an outside perspective while creating solid products and strategic marketing campaigns. My primary focus is to help enrich the product experience, increase the quality of work, and build exceptional products and marketing efforts that ultimately yield bottom-line growth.

Product, Marketing, and Design Consultant

Kazoo

• Manage and lead all aspects of product management for Rewards & Recognition on both web and mobile platforms (strategy, roadmap, development)

• Understand evolving customer experience and market needs to identify and fill product gaps focused on market expansion, customer retention, and product growth

• Produce effective business cases for features and product initiatives backed by data, market research, and stakeholder needs

• Translate the product roadmap into detailed requirements and prototypes that are supported by user research and focused on long term business goals

• Scope and prioritize 3 team backlogs based on business, customer, and internal organizational needs

• Drive product marketing efforts for product launches with support from public relations team, customer success team, and executives

• Led the mobile team through extensive user research, interviews, A/B testing, and platform awareness initiatives since 2017. Currently, our mobile user base has grown by over 530% with the launch of a brand new mobile experience built from the ground up.

Product Manager (Mobile, Recognition, and Rewards)

what.it.is

• Functioned as an in house product manager for customers 
• Led the ideation, design, technical development, and launch of innovative products.
• Experienced client advocate, with focus on achieving success for all project stakeholders.
• Proficient planning, managing, and delivering multiple efforts simultaneously.
• Proven ability to manage deadlines and meet cost constraints.
• Integrate usability studies, research and market analysis into product requirements to enhance user satisfaction
• Maximize efficiency in a constantly evolving environment where the process is fluid and creative solutions are the norm
• Well versed in systems implementation, user-centered design, and product development life cycles

Product Manager

Rocksauce Studios

• Lead the ideation, design, technical development, and launch of innovative products through the entire project lifecycle
•	Maintain & track project health by coordinating teams of designers, developers & sales associates
•	Develop, execute, & deliver project specs for both new & established brands 
•	Provide constant client interaction & project updates with resource and budget reports
•	Managing schedules, time, & resources to ensure that the team hits deadlines 
	•	Interface directly with executive team to continually refine company processes

Electrik Company

• Lead the ideation, design, technical development, and launch of innovative products
• Experienced client advocate, with focus on achieving success for all project stakeholders.
• Facilitate informative brainstorming sessions to gather product requirements and client needs.
• Proficient planning, managing, and delivering multiple efforts simultaneously.
• Proven ability to manage deadlines and meet cost constraints.
• Establish shared vision by building consensus on priorities leading to product execution

Lead Project Manager

WeDriveU

• Directly responsible for the marketing program experience, including strategic enhancements
which were implemented in over 100 hotels nationwide.
• Instrumental in the adoption of mobile devices for marketing feedback across the program.
• Facilitated 100 - 400 monthly clients, including very high profile clients and dignitaries.
• Developed and maintained positive relationships with repeat clients while ensuring program requirements were met.
• Maintained top-notch standards as expected by world-class brands (Acura and Starwood Hotels)
• Scheduled and managed a highly polished team of 4 - 8 professional brand ambassadors while directly working with executive hotel staff members.

Brand Ambassador / Market Leader

American Audio Visual Center

- Developed high tech solutions and worked with sales director and hotel management to ensure $1000 - $250,000 events were successful from concept to showtime.
- Provided excellent communication throughout project lifecycle with all major stakeholders.
- Trained and supervised a team of 3-15 in all areas of A/V, tech support, and customer service.
- Resolved day-to-day IT and technology needs of the clients with a focus on the analysis of processes, dissecting problems and suggesting solutions.
- Ensured necessary actions were taken to provide all clients and hotel guests with a “AAA 5 Diamond” standard of services.
- Maintained top-notch service standards for world class brands as expected by high profile clients. (Mercedes, Rocawear, Bon Jovi, Sheryl Crow, Lionel Richie, da Vinci Surgical Systems)

Technical Project Manager / Team Supervisor

I’ve spent the past 8 years honing my skills in the tech industry, bridging creativity with technology to build solutions in fast-paced environments. I’m passionate about learning and understanding the needs of stakeholders and leading collaborative, diverse teams to deliver successful products.

I’ve led technical teams of all types, from 5 to 50 members, on countless projects of varying size. I have a strong ability to effectively communicate complex concepts to clients and customers, breaking down barriers to help my team move forward. I believe that good product management means building trust, communicating often, and empowering team members to do what they love.


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