SOLJIT

SOLJIT is your strategic Partner for everything Salesforce and digital acceleration. From strategic vision and planning, to implementation and adoption, we accompany your teams every step of the way.

Since 2009, SOLJIT has been helping businesses, institutions and nonprofits implement, integrate and continuously improve with the Salesforce platform.

The expertise, culture and human approach of SOLJIT will enable you to accelerate your organization’s growth and scalability so you can achieve your strategic objectives.

Digital Acceleration Leader

Salesforce

Salesforce is the world’s #1 customer relationship management (CRM) platform. Salesforce unites your marketing, sales, commerce, service, and IT teams from anywhere with Customer 360 — one integrated CRM platform that powers the entire suite of connected apps. With Customer 360, you can focus your employees on what’s important right now: stabilizing your business, reopening, and getting back to delivering exceptional customer experiences.

My job is to build strong and trusted relationships with my project team members. I am also engaged with project leads to support the definition of technical and process-focused solutions to problems by configuring Salesforce.com, analyzing requirements, creating reports and dashboards, training customers, and developing data quality strategies to meet the customer's business needs.

Solutions Consultant

Traction on Demand

Traction On Demand is a master of simplifying processes and creating time and capacity through the use of technology. We are driven by doing good for our customers, employees, and community.

As a business solutions consultant, my top priority is to build strong and trusted relationships with our customers. I am an advisor who seeks and defines problems. 
Responsible for proactively supporting our customers for a wide range of scenarios including configuring Salesforce.com, analyzing requirements, creating reports and dashboards, training customers, and developing data quality strategies to meet their business needs.

Business Solutions Consultant

Clio - Cloud-Based Legal Technology

Clio is the undisputed leader in legal technology, 150,000 legal professionals in 90 countries trust Clio to help manage their law firm, 66+ bar associations approve Clio to their members, and Clio has been adopted by more than 150 law schools.

I work under the Business Operations vision, directly with the Business Revenue Operations and  Systems. Optimizing the internal tools and enabling the different departments to continuously improve their day to day operations, and the communication between the departments.

We Accelerate the human and business Performance of Clio’s customer-facing teams by providing insights, reducing friction, and enabling teams to be innovative and self-sufficient.

SFDC Administrator

Poka Inc.

• Gathered user requirements from different business units, translating them into, flowcharts, gap analysis, followed by managing and executing projects arising from these cases.
• Coordinating project specifications and expectations with the executive team, analyze resource requirement, developing training material, build reports and Dashboard to monitor impact and Quality Assurance
• Performed the role of a Salesforce Administrator, and Salesforce Owner within the entire organization. Building Workflows, Processes, Fields Creation, Implementation, and manage the relation with any related third party integrations.

Business Analyst

Chefco

Chefco makes it easy for customers to achieve their nutritional goals without any guesswork. Tailored Meals which are prepped, portioned and include cooking instructions for their breakfast, lunch and dinner. These nutritional plans include different meals every week

I was managing the overall Operations and Logistics of the business

Co-Founder

Internap

The public company INAP is a high-performance internet infrastructure that blends virtual and bare-metal cloud, hosting and colocation services across a global network of data centers; industry leaders believe INAP is among the best in the world.

• Defined, droved, and implemented an effective analytics and reporting program for the global customer support organization. Managed successfully all the churn-related reporting activities and multiple stakeholder engagement in order to reduced churn and improved the full customer life cycle.
• Gathered data using internal data mining, analyzed competitors and industry trends. Helped the business developed a vision of where the company stands in the industry, areas to improved, and opportunities to increase operational efficiency.
• Executed tasks such as audits, staff training, and knowledge sharing across the organization.
• Participated, managed, executed, and documented several projects simultaneously to reach the company’s objectives.

Global CS Analyst & Project Manager

iWeb

iWeb, and Internap company is one of the largest web hosts and Internet hosting infrastructures provider in Canada. 

iWeb's operations centres shelter a total of more than 90,000 square feet of the latest generation data center and office floor space in Montreal and offer a wide variety of first-class web hosting and server management services.

Built customer loyalty and retained the portfolio client base, in a highly technological environment.
• Negotiated with clients, provided solutions that met their constantly changing needs, and encouraged a happy and a
long-term business relationship with iWeb.
• Represented iWeb’s client during issues. Solved problems quickly and efficiently with different departments. Assured a
satisfactory outcome for the client and iWeb in a timely matter.
• Gathered and analyzed internal statistical information in areas that directly affected clients. Participated in projects that
improved the quality of service, product offering, and procedures of iWeb.

Customer Relations Manager, Analyst, and Project Manager

Kutoto, Inc

Kutoto is a web and mobile app marketplace that brings the community together by offering service and talent exchanges that showcase the community’s local culture

Business Developer, Logistic, HR, Sales, Consultant

Revenue Media

Revenue Media is a start up Corporation in Montreal, Québec, offering turnkey products and services to small and medium size business in Canada: designated mobile WebApps and Mobile Marketing Services by means of consultation
Providing to businesses the online tools designed to enhance their mobile visibility and presence and, thus, become adapted to the needs of a fast growing population of mobile device user

Chief Operating Officer

I bring extensive experience in driving organizations to success in the digital transformation. My hands-on involvement has equipped me with a deep understanding of navigating the complexities of transformation.
Throughout my tenure, I have collaborated with diverse teams, guiding them in embracing digital technologies and implementing effective strategies. I excel at identifying areas for improvement, designing innovative solutions, and seamlessly integrating digital tools and systems.
Combining my expertise, positive energy, diverse background, and Salesforce Certifications, I am confident in making a significant contribution to your team's success.

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