Cerner Corporation

Deliver educational materials in person and virtually for federal projects, providing additional training support to participants as needed and promptly addressing questions and concerns. Provide one-on-one end-user support at federal client sites to perform high-level solution tasks. Present observations and feedback to appropriate stakeholders on system adoption and utilization. Identify and surface process, workflow and technical questions to appropriate project team members or content owners, collect feedback from participants and share with project leadership or content owners to improve content and delivery methods. Deliver a variety of federal client conversion and adoption projects and provide pre and post go-live training and coaching post go-live.

Senior Federal Learning Specialist 

CPR Instructor

Roosevelt Rehabilitation & Healthcare Center 

Administrator In Training Assistant Administrator

FAIRMOUNT LONG TERM CARE PHILADELPHIA NURSING HOME

•	Develops and implements a facility marketing strategy to aid in maintaining or exceeding budgeted census
•	Oversees the daily activities of admissions staff to assure that all pre-admissions work (MA51, 401, PASSAR, Admissions forms) are completed
•	Assures proper notification of governmental authorities regarding resident’s transfers, discharges, or deaths, ensures departmental policies and procedures are both in compliance with government and regulatory standards
•	Directs facility utilization management process, Collaborates with Business office
•	Assures timely and professional communications with all referral sources to foster effective and efficient working relationships
•	Develop and implement performance improvement programs

Director of Marketing & Admissions

Pottstown Memorial Regional

•	Skilled, dedicated, and highly motivated individual with over 10 years of medical services experience.
•	Track record of establishing priorities, outstanding interpersonal and communication skills, and the ability to coordinate and apply policies when necessary. 
Provides supervision to various healthcare employees within the Emergency Department ensuring the overall operation of the department runs smoothly to include employee time management, performance, and scheduling.
•	Oversees patient registration, discharges, admissions and transfers, coordinates patient to staff ratio scheduling, facilitates inpatient bed assignments for transfers, monitors triage and patient waiting times, verifies insurance, authorizations, and acknowledges co-pays and deductibles have been accurately documented and collected by the access representatives.
•	Performs quality checks, reviews, and statistical reports, enforces, and interprets policies in accordance with hospital guidelines, and provides training to staff answering technical questions as necessary

Patient Access Supervisor

Adventura at Prospect Park

•	Coordinate various aspects of the facilities census, admissions, and marketing 
•	Initiates the referral process and manage the flow of referral review progression
•	Ensure accurate daily updated client census, database, and population funding reports
•	Admit residents to the facility in a timely and accurate manner
•	Ensure efficient utilization of beds per individual resident needs
•	Coordinates acceptance of clinical conditions/acuity with the Director of Nursing
•	Train and Supervise staff
•	Serve as a liaison with and advocate to residents and families
•	Develop and maintain good working rapport with important referral sources
•	Provide support and timely assistance to foster resolution of any grievances received from staff, residents, and family members

Director Of Admissions

Gaudenzia, Inc.

•	Ensure accurate, organized system record, deposit and disburse facility/client funds
•	Ensure the accurate preparation and timely submission of reports as required by Director and Corporate Office
•	Ensure accurate daily updated client census, database, and population funding reports
•	Develop and implement administrative policies
•	Maintain systems to inform Director/Supervisor of staff evaluation and reviews
•	Maintain all fiscal aspects of the program which include oversight/management of client billing to ensure payment
•	Train and Supervise staff
•	Make certain timesheets are posted at the beginning of each pay period and that employees and supervisors sign-off in the appropriate places.
•	Met regularly with Program Director to discuss corrective action
•	Make certain monthly reports for admissions, discharge, completion and average daily capacity is accurate

Division Supervisor

Einstein Healthcare Network

•	Facilitation of inpatient bed assignment for admissions and transfers
•	Collaborates with all departments to assure timely flow of patients
•	Ensure productivity, financial collections, communication of changes to staff
•	Oversee the collection of deductibles, co-pays and deposits
•	Facilitate the work of admission and ED to meet departmental goals
•	Arrange for efficient and orderly admissions of inpatient admissions with hospital based testing/procedures
•	Monitor registration wait times and assist/counsel patients as needed
•	Instruct and train patient access representatives regarding errors found during QA process
•	Ensure to financial policies affecting Revenue cycle and patient care
•	Ability to work any shift provided appropriate staff training

Penn Medicine, University of Pennsylvania Health System

•	Processed, maintained, and analyzed records for completeness, consistency, and compliance utilizing various electronic systems, assigned patient numbers for identification purposes, documented patient care services within departmental records, arranged transport services upon patient discharges
•	Provided patient assistance responding to intercom requests and notifying appropriate medical personnel as necessary, communicated with internal/external representatives, and the public to obtain, convey or exchange information, maintained unit operations adhering to policies and procedures
•	Maintained compliance with infection control policies and protocols, identified discrepancies and initiated corrective actions simultaneously maintained confidentiality and record keeping.

Patient Care Technician/ Unit Clerk

Healthcare Executive*Leadership*Long Term Care*Hospitals*Manager*Supervisor*Patient Access* Pennsylvania Notary*BLS CPR Instructor

A dedicated outcome driven healthcare professional with focus on driving business and teamwork.  Currently approved to sit for the Licensed Nursing Home Administrator exam. Currently looking for an assistant administrator position to grow my skills and expertise. A leader with a proven track record of high accomplishments in several areas and the ability to drive change. I am highly organized, support empowerment and teamwork, highly adaptable, have strong business sense, am a good communicator, results-oriented, and optimistic.

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