ServiceNow

At ServiceNow, I help one of our largest customers to make their world work better. My responsibilities include:
• Leading innovation and roadmapping strategies for digital transformation
• Strategic advisory for resolving complex workflow problems with the Now Platform
• Orchestrating internal and external stakeholders to ensure seamless collaboration and success
• Developing, positioning, and delivering cross-product platform solutions
• Providing technical consulting for solution delivery and positioning during the sales cycle

Advisory Solution Consultant

Microsoft

• Technical Presales Activities and Consulting within the Sales Cycle to acclelerate our customers success
• Focus on the Retail Industry
• Giving impactful software pitches for next level customer service and customer experience processes

Technical Specialist - Dynamics 365 & Power Platform

• Leading technical Presales discussions with customers to bring their procurement processes to the cloud
• Managing the Regional Hub of Experts for the MEE region
• Consulting which SAP solution fits best to the customers business requirements: S/4 Central Procurement, SAP Ariba, SAP Fieldglass, SAP S/4HANA
• Giving impactful software demos and presentations to show the value of SAP Intelligent Spend Management

Senior Presales Solution Advisor - Intelligent Spend Management

• Implementing SAP S/4HANA Cloud Best Practice Processes (Sales and Procurement) for our Customers (Onboarding, Key User Training, Fit-to-Standard Workshops, System Provisioning, Configuration, Migration and Testing, Go-Live Support)
• Leading Partner Projects implementing S/4HANA Cloud from SAP side as a Value Assurance Service Lead
• Enabling our Partners, Customers and Peers to successfully deliver S/4HANA Cloud projects with the SAP Activate Methodology (Lead Instructor of the HOS4C Training "S/4HANA Cloud Implementation Workshop")

Business Process Consultant & Service Lead - S/4HANA Cloud

• SAP Consulting First Year “Career Starter” Trainee Program 
• Implementing SAP C/4HANA Sales and Service Cloud for Customers in Manufacturing, Hightech, Chemicals Industries

Associate Business Process Consultant - C/4HANA 

Managing the teams virtual learning program as admin (Certified by SML Admin Training), Design and supporting execution of the Year One Success onboarding programs for Sales Roles at SAP (ATD Excellence in Practice Award Winner 2015), Regular interaction with different international regions regarding the standardization of the program and its elements, Overall business communication support

Sales Enablement - Year One Success

• Value Chain Impact Project 
• "Sustainable Business Processes by the use of SAP Software"
• Grade: 1,3

Sustainability (Bachelor Thesis Student)

Event Management, Webdesign (HTML), Campaign Management  (Indirect Omni-Channel Markting Campaigns for MENA Region), Operational Marketing (SAP CRM), Social Media Marketing and Content Creation

UAE Marketing 

Training Production, Event Management, Role-Based Training Curricula Management, Co-Trainer for the Workshop Visual Sensemaking

Sales Leadership Training

☁️ Technical Specialist @Microsoft | 🚀👩‍💼 Communication Psychologist

🚀  Forward thinking and curious thought leader with a people- and customer-centric mindset and more than 12 years of experience in Big Tech. 

☁️-software savvy with focus on technical project implementation, -management, sales-cycle consulting, solution advisory and strategic projects.

Excited about emerging technologies, the scientific field of psychology, and linking it to the empowerment of a diverse, equitable and inclusive future. 

Building networks and coaching people is my passion!

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