Cleveland Clinic Mercy Hospital

Working as a Registered Nurse in the Surgical Operating Theatre to circulate and scrub for all general surgical procedures.

RN-Operating Room

General Healthcare Resources

Working in a variety of healthcare arenas to improve patient outcomes and promote postive teamwork among healthcare professionals.

Travel ICU Nurse

Cleveland Clinic Akron General

Progressed through Medical, Surgical, Cardiac Step-down and Intensive Care units within the hospital. Managed caseloads of 1 to 6 patients simultaneously by providing bedside care, treatments, IV therapy and wound care. Used EPIC and McKesson EMR to document patient plan of care by considering nursing interventions, medical diagnosis and expected patient outcomes. Collaborated daily with doctors, pharmacists, surgeons, residents and fellow healthcare personnel to achieve optimum patient care.

Registered Nurse

Assisted patients with their plan of care, performed vital signs, recorded intake and output and assisted nurses with wound care. Worked with a wide range of patient populations who had received various medical/surgical procedures.

Nurse Technician

Jarrett

Answered phone calls and emails from clients with shipment requests. Reached out to carriers to set up shipments for clients. Collaborated with teammates to find the best solution for shipments that were not progressing as planned. Communicated with the end customer and provided real-time data about shipment status.

Logistics Support Associate

Icon Voice Networks

Started in the warehouse department moving shipments and checking inventory. Was promoted to the repair department and trained to assemble Dell computers and intergrated the ICON Voice Networks phone platform with each system. Performed critical assessment of working equipment and coordinated with the engineering department to ensure end-user satisfaction. Provided technical support to the end-user to promote quality assurance.

PC Assembly & System Configuration

Ultimate Electronics

Provided customer solutions for high-end electronics equipment. Collaborated with technicians to ensure timely product installation. Would open the store for customer arrival and performed nightly closing duties (i.e. balanced cash, prepared bank deposits and reconciled credit card reports). Collaborated with direct manager to assist in flow-chart scheduling, daily inventory management and front desk operations.

Customer Service Representative | After-Sales Service

Working closely with doctors and healthcare personnel to provide better patient outcomes. Collaborating with customers and providing real time solutions is what drives me.

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