Sonar IT

We're in this business to help other small businesses grow and move forward.  It's as simple as that.  We're driven by the philosophy that if we help local businesses solve their IT issues so they can become more profitable and successful, then we will inherently grow along with them.  There is no catch, no gimmick, just experience and best practices that we've honed over the years to make our services work for YOUR business needs.

We specialise in: 
- IT Support
- Microsoft's Cloud Platform
- Cyber Security 
- VoIP

Director

Keybridge IT Solutions Ltd

Having worked my way up from an apprentice to a senior member of the team, my role contained many responsibilities including but not limited to: 

•	The effective delivery of projects
•	Detailed planning to meet agreed timescales
•	Pre-sales meetings and demonstrations 
•	Providing onsite support following go live of the project
•	Performing email migrations, whether that be from POP3/IMAP or Exchange to Office 365
•	Performing server migrations
•	Managing risks/issues and managing the appropriate escalation as required
•	Performing IT Audits
•	On-boarding of new clients
•	Administration and implementation of Office365
•	Administration of Microsoft server 2003-2019R2
•	SharePoint Online
•	DNS management
•	Performing migrations
•	Providing communication to the client as well as regular meetings to key figures involved
•	Running a Project Management Office (PMO)
•	Administrating and delivering of Cloud based products
•       Intune and Azure AD implementation
•       Implementing cyber security
•       Microsoft 365 Deployment
•       Windows Autopilot

Professional Services Specialist

As a second line engineer I was given issues that had been escalated from 1st line engineers that were too complex or were not a quick fix. Duties included:

• Installing, maintaining and resolving issues with Microsoft Office Products inc SharePoint online 
• End-user /desktop support
• Setting up mobile devices and tablets for users 
• Building and configuring laptops for users 
• Backing up and restoring users data 
• Troubleshooting AV systems  
• Managing online backups 
• Hardware installations (monitors, keyboards, RAM, graphics cards etc) 
• Solving issues through remote desktop connection 
• Managing and making changes in Active Directory  
• Mail Migrations from POP3 to exchange/ Exchange to Exchange 
• Deploying and configuring desktops and laptops for user requirements
• Managing/creating users on BES 
• Printer installation/management 
• Network management e.g. patching, installing switches, WAP’s etc 
• Managing DNS records as well as setting up purchasing/managing domains 
• Citrix hosted desktops
• VoIP

2nd Line support

After successfully completing my apprenticeship, I worked amongst a team who collaborated to resolve a broad range of IT complications. Within this role I troubleshot a variety of issues whilst gaining knowledge and experience within the sector.

1st Line Support

We help London based businesses transform their IT

At Sonar IT we specialise in all things IT. 

We aim to save business costs and add value by outsourcing their IT to us. 

We specialise in IT Support, but also Microsoft' and Google's Cloud Platform, Cyber security and VoIP telephony.

This means we can provide any working environment with IT support, migrate you to the cloud as well as delve into the dark web to monitor for breached credentials for sale alongside cyber security training. 

We add value to our clients by replacing old or slow PC's for £1 with no hidden gimmicks and the first month is completely free.

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