Get the Linkedin stats of Joshua Stuber and many LinkedIn Influencers by Taplio.
open on linkedin
Customer retention is more than giving the customer what they expect; it’s about exceeding their expectations so that they become loyal advocates for your brand. Creating customer loyalty puts customer value at the center of your business strategy. The key differentiator in a competitive environment is more often than not the delivery of a consistently high standard of customer service. Losing a good customer to the competition is always a bad thing: You have to work more than 10 times as hard to get enough new customers just to make up the revenue that you lost--and forget about profit. Improving overall customer experience is a business-process change that requires companies to think about people, process, and technology to succeed.
Check out Joshua Stuber's verified LinkedIn stats (last 30 days)
Content Inspiration, AI, scheduling, automation, analytics, CRM.
Get all of that and more in Taplio.
Try Taplio for free