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As a Principal Technical Program Manager at Amazon, I lead complex and cross-functional projects that deliver innovative solutions for millions of customers. I have been with Amazon for over 10 years, starting as a Technical Program Manager and progressing to a Senior and then a Principal role. I have a PMP® certification and a Bachelor of Science in Information Technology, as well as skills in software development, XML, and C#. My core competencies include agile methodologies, stakeholder management, risk mitigation, and communication. I am passionate about creating products that enhance customer satisfaction, efficiency, and quality. I also enjoy sharing my knowledge and expertise with others, as evidenced by my publication of a book on the technical program manager's role in the tech world. I value teamwork, innovation, and customer obsession, and I strive to bring diverse perspectives and experiences to the team. Major accomplishments: • Grew Technical Program Management team from 2 to 20 in 3+ years. • Led team to develop anything from anywhere to anywhere taxation infrastructure – safeguarding $4,000,000,000 in gross market sales. • I led the team in developing the industry-first online EBT acceptance system in the US in the tax organization, capturing $2,000,000,000 in gross market sales. • Wrote industry-first book dedicated to the Technical Program Manager role in 2022, called the Technical Program Manager’s Handbook. Leadership Principles: Deliver Results | Invent and Simplify | Take Ownership | Think Big | Dive Deep | Coaching & Mentoring
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