TendoPay

As the Enterprise Sales Manager at TendoPay, I develop and execute strategic sales plans, build and maintain client relationships, and optimize the sales process from lead generation to contract closing. I lead a high-performing sales team, conduct market research to identify new opportunities, and collaborate with various departments to ensure customer satisfaction. Additionally, I prepare sales reports, manage contracts, and stay updated on industry trends. With proven experience in enterprise sales and strong communication and negotiation skills, I drive strategic decisions to achieve business goals.

Enterprise Sales Manager

SDR Systems Group LLC

•  Research, track, maintain and update leads
•  Make outgoing calls to develop new business
•  Contact prospects to qualify leads
•  Direct email marketing to key clients and prospects
•  Research and maintain lead generation database
•  Conduct customer research
•  Conduct client or market surveys to obtain information about potential leads
•  Participate in the preparation of proposals and / or sales presentations
•  Provide accurate and timely information to management
•  Develop a strong knowledge of the company’s products and services in order to facilitate the sales process

Senior Sales Executive

Alibaba Cloud

• Developing Partner Ecosystems which include, but not limited to, public sector resellers, distributors, agents, academic societies, industrial communities, etc., in facilitating the business environment favourable to Alibaba Cloud in APAC.
• Developing partners proactively and dedicated in follow up actions to capture the rapid business growth of cloud business.
• Independent in driving sales, pipeline and revenue with channel partners assigned, with ability to promote Alibaba Cloud products and solutions for upsell / cross sell
• Responsible for partner enablement, joint business plan, and partner campaigns execution.
• Maintains accurate record of pipelines, sales forecasts & campaigns.
• Only Non-Chinese member to be awarded with the "Million Dollar Club Awardee"

Sales Team Manager

August 99

•	Building and maintaining relationships with VIP clients and key personnel within the company.
•	Attending meetings with clients to build relationships with existing accounts for possible upsell opportunities.
•	Achieving client relationship targets and KPI’s as set by the management.
•	Working closely with Art Directors, Project Managers and Web Consultants.
•	Escalating and resolving areas of concern as raised by clients.
•	Carrying out client satisfaction surveys and reviews.
•	Monitoring company performance against service level agreements and flagging potential issues.
•	Updating the CRM and ensuring account managers are aware of changes within clients.

Client Relationship Manager

OneWorld Connections

•	Reports directly to the Operations Director
•	Handling daily operations and ensuring that the employees follow their schedules properly as designed
•	Motivating and inspiring the team to surpass their potential. 
•	Responsible for recruiting, interviewing, and hiring candidates to get  new team members up to speed on duties and expectations.
•	Monitoring, organizing, and coaching team on a day-to-day basis.
•	Handling escalated calls, complaints, questions, and queries as necessary
•	Carrying out team meetings and actively participating in the monthly and weekly meetings
•	Documenting general reports on each team member’s performance and targets as well as ensuring that they exceed the targets.

Senior Team Leader

Branders.com

•	Reports directly to the Sales Director
•	Focusing on growing and developing existing clients, together with generating new business
•	Primary point of contact of existing and non-existing clients and build long-term relationships with customers
•	Help customers through email, phone, online presentations, screen-share meetings
•	Forecast and track key account metrics
•	Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis
•	Maintain 120% sales quota on a quarterly and annual basis

Account Manager

Sykes

•	Reports directly to the Operations Manager
•	Provide any training that team members need to ensure sales productivity
•	Communicate clear instructions to team members
•	Listen to team members' feedback and relay to the management
•	Monitor team members' calls to ensure the training they are being provided is being put into use, and also to see if any additional training is needed
•	Manage the flow of day-to-day operations 
•	Create reports to update the campaign on the team’s progress
•	Distribute reports to the appropriate personnel

Sales Coach

At TendoPay, our team is dedicated to enhancing financial wellness for employees across the Philippines. Leveraging over 18 years in sales and customer relationship management, I spearhead initiatives that provide equitable access to credit and comprehensive financial services. Our platform's innovation lies in delivering these benefits at no cost to employers, ensuring nearly universal employee approval.

My role involves cultivating new business opportunities and nurturing customer relationships, skills honed during my tenure at SDR Systems Group. At TendoPay, we are expanding our suite of financial products, and I am at the forefront of this exciting growth, driven by a commitment to problem-solving and fostering financial inclusivity within the region.

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