Joyce Lynn Elder's Linkedin Analytics

Healthy conflict strengthens companies. It’s a catalyst for growth; teams get stronger, innovation speeds up, and scaling is accelerated. It’s time to embrace conflict and leverage it as a tool.  Companies may bring me in when an acute situation needs to be addressed, yesterday. However, I’ve never found an acute conflict.  Instead, it’s been smoldering beneath the surface for a while, fueled by many things…competing policies, overly tolerant environment, unhealthy culture, team chaos. Not a rap list many organizations want to be associated with, but few are immune. And if I just diffuse the acute situation, patch it up, and go on my merry way, the acute situation will die down... Until nearby sparks cause it to start smoldering again, at which point it escalates into a 5 alarm fire, worse than the first. And, we would miss an opportunity to strengthen the team and its ability to scale. This is why my work just starts with addressing that one conflict. It’s a symptom of dis-ease that can disable the company if not addressed. To leverage conflict for growth instead, your team and I dig deep to transform the way team members relate and communicate with each other and with external stakeholders (donors, clients, and investors) in order to prevent and solve problems more effectively so you can propel the company to a new level - a level embracing and encouraging healthy conflict. My process was inspired by a variety of incidents involving high-stakes conflict, including a life-threatening hostage situation where people around me froze and it was up to me to end it safely.  In that moment, I realized how paralyzing challenging moments can be and I never want impact-focused companies to be paralyzed by conflict or taken off course from changing the world.  My process came from my background as a lawyer, mediator, coach, ombudsperson, and legislative advocate - all of which had me facing and leveraging conflict daily. It's called 1Decision (TM). Rather than the typical plan of trying to get back to normal, it helps people leverage healthy conflict to move forward in three steps:   1. Perspective 2. Performance 3. Persistence   These steps dig into the root of conflict, create changes in the company to leverage conflict, and then create a resilient company culture viewing conflict as an opportunity instead of a debilitation.  If your company is in an acute conflict and you are ready to get it resolved, dig into what caused it, and leverage it to propel your company forward, let’s set up a call.