John Paul “JP” Culanag's Linkedin Analytics

A conscientious style profile with a focus on accuracy, stability, and consistent results; 18 years of experience in banking, retail, and cash processing automation; expertise in problem-solving, troubleshooting, and analysis; passion for innovation and automation; Contribution in the past 24 months: - Contributed in building 6+ tools and templates which boosts about 4x productivity - Contributed to developing 3 KPI metrics which help in staffs skills development, career path planning, and knowledge-sharing initiatives - Contributed to standardizing reports in 3 key main activities (installation, maintenance, escalation) - Contributed to the development of the Training & Certification framework for engineers and technicians - Contributed to developing 3+ status trackers which improved visibility and efficiency Today, I am helping service organizations increase profitability and leverage on business opportunities & growth by -- optimizing the processes to achieve better efficiency, -- improving your data and information capabilities to assist in your decision-making, -- building the right tools to equip and help your technical staff, -- enhancing your team's skills & capabilities I envision a work operation with better stability & control to reduce stress and create a work environment with a healthy, happy workforce providing an exceptional customer experience. It's my passion to help deliver improvement & transformation and create impact. Let's discuss and explore options to address your operational challenges. Message me.