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With over 20 years of experience in building and leading customer delivery teams and operations, John-Paul is a senior director of professional services leading provider of cloud-based solutions and services. He is responsible for overseeing the delivery of complex projects, new sales development, successful account growth, customer success, and driving operational excellence across the organization. John-Paul is a strategic thinker and a dynamic leader, who holds a master's degree in project management and multiple certifications in agile and six sigma methodologies. He has a proven track record of developing and executing successful company strategies, growing the business, and enhancing the organizational performance and culture. He is passionate about delivering value to customers, empowering his team, and collaborating with partners and stakeholders.
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