Mainform Consulting, LLC

Owner

The Church of Jesus Christ of Latter-day Saints

Technical Project Manager III

Led the execution of enterprise IT efforts in product and project management at Ensign College. Assisted the CIO in developing strategy, team culture, and IT operational maturity across the organization.
• Coordinated efforts of over 50 people in 18 different functions across 6 institutions to complete the Workday project on time, in scope, and 26% under budget.
• Moved HR, Payroll, and Finance operations from PeopleSoft to Workday in 9 months.
• Developed the CRM product roadmap and instituted a process to gather feature requests, cultivate the backlog, and follow a scrum approach to delivery and deployment.
• Completed vendor analysis for SAAS cloud warehouse. Currently leading the effort to bring data from multiple applications/sources target warehouse solution.

Product Manager II

Interim Chief Information Officer at Ensign College

Led a complete data center and network migration from on-premises to a third-party hosted solution.
- Reduced server footprint by 47%.
- Decreased operational expenses by more than $330,000.
- Migrated data center and primary IT functions (identity, server, OS, compute, storage, security, network) to third party in 8 months.
- Enhanced servers and systems to increase security, speed, functionality, and serviceability.
- Upgraded and migrated critical finance and information systems to new architecture with less than 8 hours total customer-facing downtime. 
- Virtualized all physical server operations. 
- On-boarded multiple new software solutions to enhance organizational effectiveness.
- Converted all end-users in the organization to new identity management solution.
- Moved telephony system to new solution with zero customer downtime while enhancing available services. 
- Prepared all communications and reports to stakeholders, colleagues, and end-users.

Project Manager II

Forcepoint

Supported efforts to ensure software compatibility among multiple products. Generated regular reports for PMO Director, QA Management, Managing Director, and other key stakeholders for ongoing strategy decisions.
• Collaborated with QA to conduct weekly tests on development efforts.
• Enhanced research processes to improve quality and preemptively address potential issues.
• Defined user requirements for additional product improvements.

Project Manager & Business Analyst

Direct high volume and high priority projects to enhance audio/visual equipment and support infrastructure. Develop vendor relations, lead inter-organizational communication, and assist product management in ongoing operational goals. 

• Reduced implementation time and costs by up to 75% by leveraging vendor relationships and solutions.  

• Support high-profile projects and change requests ranging from $1,000 to $500,000. 

• Manage multiple resources to ensure scope, schedule, and cost baselines are met.

• Collaborate with Product Manager to deliver high-quality solutions to customers and clients.

• Network with vendors and sub-contractors to ensure proper policy and organizational expectations are met.

• Oversee project steps from initiation, design, planning, communication, execution, and closing.

• Lead development of product evaluation tests, design meetings, and QA processes.

Project Manager

Wind River Construction

• Supported owner and co-owner in project assignments.
• Managed customer-based projects to streamline and update all information.
• Provided on-site assistance where necessary.

Associate Project Manager

The Wellness Company

Prioritized and maintained the international workload across IT disciplines: business intelligence, compensation, web development, web marketing, and internal applications. Coordinated stakeholder communication, QA testing, documentation, and international project execution. Responsible for project research and requirements gathering. 
 
• Saved Company over $500K per year by maintaining priority over all international IT enhancement requests, process improvements, system maintenance, and customer-facing development.

• Led the creation of banking projects that saved Company $90K annually.

• Increased customer retention by 30% by developing and enhancing loyalty programs. 

• Provided research and project support to expand to three countries within 18 months.

• Collaborated with international markets located in East Asia, Australia, Latin America, and Europe. 

• Wrote project charters and business rules for all international markets. 

• Developed Project Management experience in project initiation, planning, execution and closing phases.

• Tested software systems within the markets, including the customer online shopping experience, compensation plan, shipping methods, and other day-to-day activities to ensure that all processes function efficiently and smoothly.

International Business Analyst

Independent Marketing Consultant

• Created opportunity by seeking out independent contract work to conduct investigative research into 16 Idaho-based companies with interests in international business.

• Effectively utilized time management techniques and networking skills to meet deadlines and make recommendations. 

• Successfully reported final deliverable to CEO and staff.

Researcher & Consultant

RenewableTech Ventures

Managed teams of interns and researchers to understand client expectations, conduct due diligence, complete project deliverables, and present final research to stakeholders with recommendations supported by data. 

• Supervised efforts to determine feasibility of $2.5M investment project for international investors. 

• Provided research that determined public policy on private renewable energy sources.

• Produced requirements and viability for initiating a multi-million dollar school that specializes in TESOL, college preparation, and American culture. This school would be for EB-5 Visa applicants from across the world.

Humanitarian & Community Support

• Spanish fluency: Taught English as a second language to community members on a weekly basis.

• Supervised and trained new and experienced volunteers in personal and professional development to meet goals set by top management

Volunteer Representative

I have been a project/product manager since 2012 and am familiar with agile, waterfall, and hybrid project management methodologies, with complementary experience as a business and process analyst. My 130+ successful projects (to-date) include enterprise software development & deployment, data center migration, network consolidation, telecommunication development, web marketing, cybersecurity, international market development, customer loyalty program expansion, ecommerce,  business process improvement, and academic research. I have worked in the industries of higher education, information technology, telecommunication, construction, consulting, and non-profit.

 I am a product manager located in Salt Lake City, and have completed my MBA at the University of Utah focusing in strategy and IT operations. Feel free to contact and connect!

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