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With over 18 years of experience in consultative sales, business development, account management, and customer retention, I am a seasoned B2B sales expert who connects people, data, and applications - quickly, securely, and effortlessly. As an Account Manager II at Lumen Technologies, I leverage my skills in sales presentations, negotiations, and relationship building to introduce and detail the company's cutting-edge products and services to enterprise customers across various industries. My mission is to provide comprehensive and continuous service, exceeding customer expectations and creating additional revenue streams. In my previous role as a Customer Success Manager at Nextiva, I managed the growth and retention of an account base of over 400 small and medium businesses, surpassing all sales quotas and increasing the percentage of accounts subject to contract terms. I also worked closely with channel partners, sales engineers, billing and legal specialists to ensure prompt and efficient delivery and fulfillment. I am highly motivated, articulate, enthusiastic, and committed to driving growth and innovation with Lumen Technologies.
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