Juliana Rahmad's Linkedin Analytics

I have diverse interests and a robust appetite for learning and innovation. My journey encompasses significant roles in customer experience, entrepreneurship, and mentoring, and I am driven by a passion for making a meaningful impact. 𝐄𝐧𝐭𝐫𝐞𝐩𝐫𝐞𝐧𝐞𝐮𝐫 & 𝐅𝐨𝐮𝐧𝐝𝐞𝐫 – At Uli’s Kitchen, we are on a mission to preserve the rich tradition of Malay kuih/kueh. We adapt these delights to cater to modern dietary needs, including vegan, vegetarian, gluten-free, and diabetic-friendly options. 𝐒𝐩𝐞𝐜𝐢𝐚𝐥𝐢𝐬𝐭 @ 𝐀𝐩𝐩𝐥𝐞 – My role is to engage customers by understanding their needs and showcasing how Apple products and services can enhance their lives. This involves personalized product demonstrations and troubleshooting, ensuring every customer experience is seamless and memorable. 𝐋𝐢𝐟𝐞𝐥𝐨𝐧𝐠 𝐋𝐞𝐚𝐫𝐧𝐞𝐫 – My commitment to continuous improvement is evidenced by my recent distinction in the BCG RISE Digital Transformation Change Management program and my ongoing participation in the Protégé Kita entrepreneurship program through the Singapore Malay Chamber of Commerce and Industry. 𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞𝐝 𝐉𝐨𝐛 𝐒𝐞𝐞𝐤𝐞𝐫 – With over 15 years of global experience in roles encompassing customer support, program management, sales operations, risk management, and compliance, I am actively seeking new challenges in customer service or customer care role. My background includes international exposure, particularly in the UK, where I led a global technical support team. 𝐕𝐨𝐥𝐮𝐧𝐭𝐞𝐞𝐫 𝐌𝐞𝐧𝐭𝐨𝐫 – In 2023, the Asia Institute of Mentoring certified me as a professional mentor. I use my skills to guide young professionals and the youth, sharing knowledge and fostering growth. I love connecting with new people, exchanging ideas, and challenging the status quo. Connect with me here or join the culinary journey at Uli's Kitchen on Instagram: @uliskitchen23.