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As a Driven Learning Executive and Educator with over 20 years of experience, I have extensive demonstrated expertise in leading Student Success initiatives for higher education institutions. During my career, I have consistently exceeded enrollment goals, maintained strong graduation rates, and retained key delivery staff. I designed a research-based model of academic advising for online students, the Online Learner Advising Model (OLAM). I created a strength-based and shame resilience model of advising, the COMPASS Engagement Model. Finally, I designed an engagement model for texting communication plans known as SPARK. Leadership Style As a leader, I take a strength-based approach to developing people. Helping others identify what is working and maximizing their skills allows them to thrive. I also focus on developing a culture without shame through an emphasis on empathy, vulnerability, and authenticity. Accomplishments Designed a research-based academic advising model: The Online Learner Advising Model (OLAM) Implemented a Centralized Advising Method resulting in increased term-to-term retention of +11% Co-Presented at SXSW EDU 2022: Academic Ghost Hunting: Stop Student Ghosting Delivered year over year high persistence and graduation rates (16% and 29% higher than comparable institutions respectively) Designed tuition planning services which increased application to start conversions by 37% Translated best practices in student advising into an employee retention program: Colleague Success
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