Border States

• Lead all HR functions for an Executive Vice President who oversees a $1.4 billion annual revenue portfolio covering Arizona, Utah, Colorado, New Mexico, Texas and Oklahoma.
• Responsible for all HR processes including talent acquisition, employee relations, and performance management.
• Lead cross functional team to develop and implement a talent management process for the entire organization, roughly 2,600 employee-owners.
• Coach area directors and branch managers through complex employee relations situations and other HR related issues.

Senior Regional Human Resources Manager

• Led all HR functions for an Executive Vice President who oversees a $1.2 billion annual revenue portfolio covering Arizona, Utah, Colorado, New Mexico, Texas and Oklahoma.
• Responsible for all HR processes including talent acquisition, employee relations, and performance management.
• Lead cross functional team to develop and implement a talent management process for the entire organization, roughly 2,300 employee-owners.
• Coach area directors and branch managers through complex employee relations situations and other HR related issues.

Regional Human Resources Manager

• Responsible for all employee relations issues for a 9-state region.
• Advised managers on complex employee relations issues dealing with ADA, FMLA, FCRA and other state and federal employment laws.
• Implemented analytics tool for field HR managers in order to be proactive when workforce planning.
• Conducted numerous harassment and inclusion trainings to hundreds of employee owners.
• Main investigator for employment investigations company wide.

Employee Relations Manager

• Led all HR functions for a Regional Vice President who oversees a $250 million annual revenue portfolio.
• Responsible for all HR processes including talent acquisition, employee relations, and performance management. 
• Directly managed employees in the management trainee program.
• Key contributor to large M&A of a $250 million business spanning over 5 states and 250+ employees
• Ensure each remote branch office's policies and procedures are compliant with local state and federal laws

Securitas Security Services USA, Inc.

•	HR business partner to Vice President who oversaw a $55 million annual revenue portfolio.
•	Managed team of 9-12 HR Managers responsible for a 5 state area encompassing 2100 employees. 
•	Planned and led all recruitment initiatives in order to maintain and grow staffing levels. Lowered direct labor costs by 25% over PY.
•	Full cycle recruitment for all management level roles, including all HR roles, branch support staff and security officers.
•	Trained and mentored all branch management on safety topics and implement safety procedures resulting in a lower number of workers' compensations claims.
•	Ensured each remote branch office's policies and procedures are compliant with local state and federal laws.

Area Human Resources Manager

•	Acted as a HR business partner to 5 Branch Managers, advising them on strategic HR topics/situations while remaining compliant with all state and federal laws.
•	Initial contact for all union related matters including grievances and wage issues. Successfully resolved all disputes between union representatives and Securitas. 
•	Conduct confidential preliminary investigations in response to possible criminal activity or policy violation. Afterwards, counseling employees to ensure job performance improvement.
•	Provide direct oversight of the Human Resources Specialist, and indirect supervision of staff members.
•	Managed multiple ad hoc HR projects including the successful transition of over 40 employees from a competitor to Securitas within a two month period.
•	Facilitate Americans with Disabilities Act (ADA) for eligible employees, engaging in the interactive process with employees and verifying all documentation is present. 
•	Conducted voluntary and involuntary separation meetings, maintaining complete confidentiality and diplomacy.

•	Managed HRIS and Learning Management System (online training) for over 300 employees to continually track and improve the knowledge base of our employees.
•	Administer and track the status of Family and Medical Leave (FMLA) for over 750 employees 
•	Conducted new hire orientation each week in order to successfully facilitate the onboarding of new staff which included teaching new hires about Securitas polices, in addition to state and federal laws. 
•	Held counseling and corrective action meetings with underperforming employees to improve performance.
•	Managed full cycle recruiting and hiring for ~10 employees weekly, while continually meeting deadlines.

Human Resources Specialist

Flying Food Group

•	Tracked accurate rate of company-wide employee turnover and retention by generating monthly reports. Reported the results to the VP of Human Resources before initiating action plan to reduce turnover.
•	Monitored employee satisfaction by conducting bi-annual engagement survey for over 3,800 employees.
•	Championed the annual wage increases for all 3,800+ employees. Presented the proposed increases to the CEO for approval.

Corporate HR Generalist

•	Conceptualized and developed a performance review policy for new and existing employees. Implemented the new policy in order to ensure accurate review rating for all job titles.
•	Managed employee benefits administration and delivered I-9 audits for all corporate employees. 
•	Generated organizational charts for each satellite unit, as well as for the entire company each month. Charts were then presented to current and potential clients in order to increase revenue.

Human Resources Intern

Forward thinking, results driven HR professional with a 13+ year record of professional achievements and steady progression of leadership responsibilities encompassing Area/Regional Human Resources Manager, Employee Relations Management and Human Resources Specialist. Proven mentor, trainer, and director of multidisciplinary personnel, founded through success in customer account development, and direct work with staff to optimize motivation and work ethic. Manager skilled in conducting high priority meetings, performance reviews and overseeing the full project lifecycle.

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Justin Hankner, SHRM-SCP's Linkedin Analytics

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Justin Hankner, SHRM-SCP's Linkedin Analytics