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Customer Management Practice is here to deliver market research events and commitment to all organizations that value customer centricity. The Exchange team is dedicated to inviting and building relationships with senior level delegates and attendees to our invite-only Executive Exchanges, connecting our attendees with one-of-a-kind networking and benchmarking experiences. Our attendees include Customer Experience, Customer Contact, and Customer Management Practitioners at the enterprise level, and our brands include the CCW Series (Customer Contact Week), the Chief Experience Officer Exchange, CCW Digital, Customer Engagement Insider (CEI), and Design Thinking to name a few.
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