Clari

Sr Manager, Professional Services Operations

- Managed and grew pre-existing global technology partners and consulting partners 
- Used tools like Reveal and Crossbeam to assess the joint opportunities with partners
- Built partner programs to co-sell with partners, upsell to partners customer 
- Enabled sales teams across Clari and Partners on Joint Value Proposition
- Planned & Executed Joint Partner GTM activities
- Led the research and delivery of the HighSpot <> Clari integration with product and partnership

Sr Manager, Business Development

Wingman

- Partnered with CEO & Co-founders on all operational aspects of the post sales organization 
- Helped driving annual strategic planning process through data-driven recommendations
- Define and create monthly, quarterly, and annual reporting for business reviews
- Partnered with key stakeholders from Finance, RevOps, Data and CS to drive successful change management post Wingman acquisition by Clari

Chief of Staff

Locus 

- Managed stakeholders including -Investors,  VCs, Growth Partners and Media
- Operating cadence & Quarterly Board Decks
- Partnered with CEO in raising series C - investor research, calendar planning, pitch deck & talk track 
- Anchored changes in the Org Structure to align the OKRs with incentives
- Growth drivers -segment and industries that are highly profitable, high win & retention rate
- Worked with XFT to document and streamline the process design for salesforce
- Co-Chaired executive offsite to align on overall strategy and build an annual operating plan

Senior Program Manager, Strategy and Operations

- Introduced OKR Framework and defined monthly, quarterly and annual operating cadence 
- Streamlined E2E hiring process and ran point on leadership hiring
- Refined appraisal process, led career pathing exercise with consultant to improve ESAT 
- Collaborated with engineering and US based law firm to run patent filing process

Program Manager, Strategy & Operations

Freshworks

- Lead BizOps for two products - Freshchat & Freshcaller 
- Launched a new pricing model based on individual feature-price inelasticity to create flat and usage-based plans that appeared significantly better than competitors.
- Curated better onboarding process via feature adoption research - increasing the number of ‘in-play’ deals by 20+%
- Supported PMM in running Cross-sell, Upsell Campaigns
- Used usage patterns as a lever to negotiate a contract that reduced operating costs by ~$1MPY
- Reduced the L1 support tickets by 20% by publishing FAQs
- Build a customer health score 
- Quarterly & Annual Business Reviews Decks

Senior Business Analyst

DRG Abacus

- Budget impact models  
- Researched on Disease lifecycle, clinical pathway and competitor drugs 
- Proposal Development
- Curated date for Network Meta-analysis

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