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As a Principal Customer Success Manager at Oracle, I am a strategic and supportive partner to Oracle customers at every stage of the buying process. I have over 12 years of experience in growing global brands with a focus on customer retention, growth, and adoption best practices. My core competencies include channel partner management, OEM and distributor management, product adoption, and customer advocacy. I have a strong background in account management and renewals, handling large enterprise customer portfolios across various domains. I enjoy creating strategic roadmaps with customer stakeholders to help them get the best value out of their investment. My mission is to build loyalty and ensure long-term client satisfaction by presenting product information, addressing customer issues, and engaging with customers at all levels.
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