Indeed.com

Client Success Specialist

lululemon

I organized and ran a wealth of small and large-scale events for local charities, studios, and nonprofit organizations. I coordinated the event space logistics, legalities, and press/media corroboration. I collaborated with organization reps on budget, décor, entertainment, catering, transportation, and all promotional materials and advertising. I specialized in customer retention and curating brand loyalty through enthusiasm and an unaffected passion for the organization. I coached a sales staff team of 15 across marketing, brand knowledge, client relations, and professional growth. I scheduled and trained the junior staff on store functions; POS, inventory management, promotional programs, etc. I managed the online inbound product orders, packing, and in-store customer service and interactions. I also compiled and arranged company-approved marketing toolkits for store displays and external advertising. Finally, I developed authentic and organic external sales connections, pitches, and networks out of my genuine love for the brand, mission, and values, which led to numerous collaborations with local nonprofits and small business owners. 

♦ Regularly exceeded monthly quotas with an average of 110% in sales by approaching customers with in-depth product knowledge and candor, integrity, and exhibiting a genuine affection for products, services, and brand. 
♦ Selected for challenging marketing tasks including selecting and refining marketing copy aligned with national brand scope while also resonating with local community. Additionally, researched, sourced, authored, and updated brand ambassador biographies.
♦ Spearheaded the bra expert program, leading bimonthly meetings to organize and implement new marketing campaigns for specialty clothing lines. This included compiling research, customer feedback, sales data, composing content for promotional materials and press releases, all while managing a cross-functional marketing team.

Educator 

Team Lead/ Event Coordinator 

Key Leader

Enterprise Rent-A-Car

I was quickly selected to train and coach the junior staff members across sales and marketing strategies after demonstrating a superior talent for branding, account management, and a comfort for customer and key client-facing interactions aligned with company culture. I modeled and sustained excellent communication, cultivating long-term business relationships, contracts, and client retention. I fostered key client relationships and implemented new B2B marketing initiatives from small business owners to corporate insurance firms, expanding growth and elevating customer service standards. Finally, I also delivered and maintained the cars, determined and revised contracts, oversaw accident and repair administration and operations, and arranged for time-sensitive dispatching and retrieval.

♦ Successfully drove numbers and converted prospects into clients with innovative marketing tactics across six locations including persistent outreach, personal branding, personalized referral gratitude messages, detailing client files with personal details, and disclosing any errors immediately to remain accountable.
♦ Secured substantial, lucrative, and discontented account by personally meeting biweekly with representatives one-on-one, to develop and implement an effective care plan built to reduce customer wait-time and operate on a more realistic timeline.
♦ Collaborated with multiple client account representatives on a biweekly basis to close two major accounts through persistent, follow up and cooperation toward filling business needs.
♦ Volunteered with company presence at the LGBTQ Expo NYC to demonstrate and enforce equal working opportunity mission.
♦ Nominated for “Best of the Best” sales award and selected to represent company in Newark Airport

Management Associate

Impossible Ventures LLC

Developed highly personalized e-mails to increase product awareness 
Maintained well-organized spreadsheets using excel
Compiled reports to track consumer responses and feedback

E-mail Marketing Assistant Temp

Community Options, Inc.

I administered primary care support for adults and youth with developmental disabilities, orchestrated on-site social activities/events, and aided the residents with organizing and managing their personal finances. I facilitated or performed daily tasks for the residents including dietary needs, bathing, dressing, administering medicines, booking medical appointments, and providing transportation. I nurtured positive and trust-based relationships with the residents under my care through dedicated efforts to engage in meaningful conversation, offer empathy-based reception, (many residents having limited communication faculties) and aid with any additional needs. 
I also achieved my certifications for CPR, First Aid, Abuse and Neglect Detection and Prevention, and Medication and Prescription Administration over tenure.  

♦ Developed unique empathy skills, enabling connections and incident-free interactions with previously challenging residents. Consulted residents and staff on case-to-case, individualized relationship building skills.

Group Home Assistant

Acelero Learning

I supported the teachers across curriculum modules, lesson planning, and achieving early learning benchmarks for pre-K children at risk for socio-economic learning gaps. I utilized the key components of TSG – Teaching Strategies GOLD® methodology. I also conducted careful evaluations and one-on-one counseling for children, tailored on an individual basis. 

♦ Saw significant progress in children struggling with behavioral challenges and disorders with the application of positive psychology and reinforcement. 
♦ Sustained organization’s positive community status and notoriety by organizing, creating, and refining an end-of-semester video presentation to feature children and their subsequent achievements/projects.

Teaching Assistant Intern

Ocean County College

Routinely ran data, filed essential  information
Developed templates and instructions for future workers  
Aided in private consolations, and public presentations

Financial Advisor Assistant

Multifaceted account manager with technical experience. 

 Managed community driven events to promote community partnership and influence sales for long term goals. Also working as a results-driven team leader in a high-end retail environment allows skill set of agility, organization, and enthusiasm to create meaningful content and quality connections.

Taplio

Kaely Prior - Edwards's Linkedin Analytics

Want to drive more opportunities from LinkedIn?

Taplio

.css-1jgreyo{background-image:linear-gradient(284deg, rgba(39,43,72,1) 0%, rgba(33,47,183,1) 100%);color:transparent;-webkit-background-clip:text;background-clip:text;}Kaely Prior - Edwards's Linkedin Analytics

Want to drive more opportunities from LinkedIn?

Kaely Prior - Edwards's Linkedin Analytics