Observatorio Tecnológico de Jalisco

• Management of social networks: Instagram, Facebook, LinkedIn.
• Monitor and respond to comments, questions and messages from the audience.
• Create and publish creative, relevant and engaging content.
• Evaluate post performance and prepare reports to evaluate the impact of social media activities.

Community Manager

TELUS International

• Classify and evaluate advertisements and multimedia content from different platforms.
• Make observations so that creators can improve their content or approve it to publish it to the Mexican population.

Social Media Marketing Specialist

USAA

• Use various analytic tools to make decisions as to whether offering a policy is prudent, determining premium amounts and coverage limits.
• Undertake research to determine the degree of risk presented. 
• Looking over financial statements, requesting credit history, and evaluating other personal factors. - Examine loan applications for legal compliance requirements and adherence to USAA guidelines.
• Using livechat to communicate with phone agents and customers.

Underwriting Analyst

CIENCE

• Creation of emails for marketing outreach campaigns.
• Prospecting, sales and totally personalized follow-ups via Email and LinkedIn.
• Management of LinkedIn accounts for C-levels.
• Creation of weekly reports with different platforms, presenting them to the internal and external team.
• Use of CRMs such as HubSpot and Salesloft.
• Assist Project Managers in different tasks such as: taking notes in meetings, keeping track of everything that happens in the accounts, and attending meetings with clients to discuss strategies.
• Management of Office package - G-suite.
• Schedule appointments with prospects through different calendars (Hubspot, Calendly, Meet, Zoom, etc) and with different time zones.
• Management of other platforms like Slack and Outlook.

Messaging Specialist

Helpware

Teleperformance

• Customer service via chat.
• Management of platforms such as Vmware and Office package.
• Occasionally follow up with the client to solve problems by phone.
• Assist my immediate supervisor with filling out documents, creating training material, as well as assisting my co-workers (floor support).

Customer Service Agent Via Chat

MX.CASA

• Manage calls, emails and correspondence, both incoming and outgoing.
• File documents, take messages, make photocopies.
• Manage some supplies, such as stationery.
• Organization of virtual and physical files.
• Personal purchases.
• High level of discretion and confidentiality.

Personal Assistant

Welcome to my profile!

I'm Andy and I'm currently in the last semester of my degree in Tourism (administrative). Interestingly, most of my professional experience has been in the area of marketing, and I love it!

I'm here to learn, connect with industry professionals, and explore new opportunities. Feel free to connect and say hello!

Contact: kammyandy@gmail.com

Taplio

Andy Mendoza's Linkedin Analytics

Andy Mendoza

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Taplio

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Andy Mendoza

Want to drive more opportunities from LinkedIn?

Andy Mendoza's Linkedin Analytics