Kanishk Singh's Linkedin Analytics

As a Customer Success I help businesses solve & identify digital use cases and generate growth opportunities. I manage enterprise and medium accounts, focusing on customer satisfaction and experience. I have successfully increased retention rates, reduced churn, and improved NPS scores for my clients. I have also completed my MBA in Marketing from NMIMS Global Access School for Continuing Education, where I am learning the latest trends and best practices in marketing management. I have a Post Graduate Diploma in Business Management (Marketing) and multiple certifications in data analytics and data science. I have almost 4 years of experience in customer success and account management, working with various SaaS and service industry platforms. I am passionate about building long-term relationships with customers and delivering value-added solutions.