Accenture

Application Development Team Lead

Link Group (LNK)

•Delivered an outstanding member experience through excellent customer service on inbound and outbound calls.
•Gave financial consulting to new and existing customers regarding various superannuation plans offered by Australian Super fund and associated services like investment options, insurance covers etc.
•Demonstrated subject matter expertise on processes and procedures by analyzing the balances and transactions of members, third-party authorities, and employers and providing effective query resolution regarding legislations, contributions, claims, COVID-19 payments, and applicable taxes.

Customer Support Officer

MBA Australasia (MBAus)

•	Overall strategic planning, assessment and assistance– determining project timelines, examining existing resources and methodologies and suggesting refinements to the same.
•	Facilitating communication between organization and relevant stakeholders by designing two surveys for data collection.
•	Planning response collection archive for both surveys, which could be analyzed based on the overall framework and the project scope.
•	Using visualization software to create interactive dashboard(s) that would give the organization useful insights about perception of MBA programs amongst the management community.
•	Preparing dashboard manuals and other supplementary documents that could be used or revised in the future.

Data Analyst

- Engaged with global delivery teams, managing complex stakeholder relationships, and business communications after-hours support.
- Briefly worked on several genres, like procedural, object-oriented and functional programming.
- Integrated and implemented comprehensive monitoring mechanism for SLA/KPI or some other day-to-day service.
- Constantly searched ways to maximize value for the respective stakeholders/clients.

Application Development Analyst

- Learned, designed and assisted various software engineering techniques and tools.
- Established basic module specifications for software projects.
- Structured codes and architecture activities ensuring that software satisfies given technical and operational specifications.
- Conducted systems programming and support activities.

Associate Software Engineer

Stecca Bergen

Internship on testing, manufacturing and automation of solar cells and products.

- Learnt about equipment such as Solar Cell Sorter, Load Cell Line etc.
- Overview of Solar panels and module line machines.
- Automation and testing of samples.

Project Intern

Application Development Team Lead @ Accenture | MBA - Business Analytics, Deakin University | Member - Deakin Alumni Executive Committee, India

A self-motivated individual with 5 years of IT experience, holding an MBA degree from Deakin University. Experienced working with international teams and clients, handling diverse stakeholder partnerships and managing after-hours business support. I have also developed good communication skills along with presentation, project management, teamwork and analytical skills by working in various business disciplines.

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Karan Tyagi's Linkedin Analytics

Karan Tyagi

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Karan Tyagi

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Karan Tyagi's Linkedin Analytics