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As a Technical Account Manager - Inside Sales at Encompass Digital Media, Inc., I leverage my technical expertise and sales strategy skills to provide efficient, high-quality, and easy-to-operate solutions for our clients. In many years of experience as a Post Production and Broadcast Engineer, I developed a comprehensive set of skills and knowledge in digital media, video and audio editing, server maintenance, and troubleshooting. I also coordinated logistics, inventory, and maintenance for remote and local servers and hard drives, ensuring 24/7 availability and 100% uptime. I achieved Avid Media Composer certification and AutoCAD proficiency, which enable me to design, install, configure, and update various software and hardware platforms. I collaborate with my diverse client roster, ensuring they can access, stream, and broadcast their digital media content seamlessly and securely. Keeping current with the constant changes in media helps me guide my clients to forward-thinking solutions that lead to efficiencies in scale and price while increasing options and agility. My mission is to make our clients' business more productive, competitive, and profitable.
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Content Inspiration, AI, scheduling, automation, analytics, CRM.
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