DWK Life Sciences

•	Manage 50+ Key and 15 Target accounts.  
•       Exceeded by 8% established sales revenue of over $7 million and achieved profit goals.   
•	Analyze account and territory strategies and goals focusing on the appropriate product and service for each.     
•	Stay current with an understanding of the industry trends, government regulations, and technical developments that affect the customers and markets.  
•	Establish and maintain industry contacts. Working with sales support and staff to establish a communication path with the customer to ensure sales opportunities for products & services.   
•	Develop and maintain a high level of knowledge and experience regarding the product & services we sell as well as the manufacturing capabilities.   
•	Use Salesforce. LinkedIn, Networking and Referrals, to manage and grow the territory.   
•	Develop and deliver sales presentations and close sales in a professional and effective manner by developing sales proposals for customers on technical products & services.  
•	Make regular sales calls to develop relationships, service existing customers, and follow up on leads.        
•	Responsible for sales forecasting and planning in an effective manner by researching, developing & maintaining long- and short-range sales plans, overall territory and individual Key and Target accounts.   
•	Monitor, analyze and communicate sales data and utilize contact management software, to support product/service planning.     
•	Develop and maintain communications in a cooperative and professional manner with all levels inside and outside of the organization

Account Executive, Packaging- North Central Region

AMCOR

Execute tactical account strategies and value add initiatives. Increase profits through organic growth and new business development. Manage RFP's and forecasting. 
 Key deliverables include:
-Results driven: 5% increase in Fiscal Year Gross Margin by developing and maintaining specific action plans to improve earnings value growth initiatives.
-Hunter mentality: Pursuit of new sales opportunities accounting for 23% of overall book of business spend.
-Learning on the Fly: Gather and consolidate market intelligence on customers current and future needs, working closely with marketing to monitor latest industry trends and competitive products and programs.
-Customer Focus: Identify key decision makers and influencers beyond purchasing and craft relationship plans.
-Influencing Others: Internal collaboration with Plants Managers, Finance, Supply Chain, R&D, and Commercial Leadership to achieve Value Plus targets for identified products through Move-the-Dot initiatives.

 Sales Account Management-Healthcare 

Amcor

Review customer contracts and product specifications to ensure accuracy of information. Generate quotes using Quote Builder and the ACS Database. Manage  reporting and quality complaint resolutions. Process credits and claims with emphasis on details.

My career highlights include:
-	Preventing delays by monitoring on-time delivery performance and customer communications of ship dates.
-	Resolving problems promptly for customer requests and needs via proactive communication and follow-up.
-	Strengthening relationships through written correspondence, phone contact, and customer visits.

Customer Service Representative

The Wonderful Company (formerly Roll Global)

Support the Eastern Sales Region comprised of 5 Sales Managers and 25 regional accounts. Responsibilities include: Complete and submit new item forms, cost change forms, review promotional contracts, process invoices, expense reports, and promotional gift cards.

Some of my key highlights include:
-	Orchestrating trade spending for POM and Wonderful Pistachios and Almonds business units through annual promotional events.
-	Achieving a 100% resolution rate by investigating and resolving open deductions and reporting progress weekly.
-	Receiving the Wonderful Sales Silver Heart Award for outstanding leadership and performance.

Sales Operations Coordinator

Account Manager at DWK Life Sciences/Trusted Advisor/Passionate about helping you find the right packaging!

Providing winning packaging solutions to busy Start-Ups, Procurement Leaders, Project Managers, and Supply Chain Executives.  I help them to achieve their goals, by providing glass and plastic packaging that fit their needs, along with value-added services, spanning from discovery to delivery of new pharmaceutical and biopharma therapies.  I am an experienced packaging professional who “gets” the challenges and focuses on the results.  Contact me to find out how I can earn your trust, migrate your risks, and save you money. Visit https://www.dwk. com | Karin.haynes@dwk.com.

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