Kartik B Rao's Linkedin Analytics

Entrepreneurial, customer-focused, process- and profit-driven leader with a track record of success in transforming the banking, financial services, customer service oriented industries. Utilizes specialised knowledge to create successful businesses and branch networks through the use of best practises in governance, talent and resource optimization, and industry. well-versed in managing a medium sized team with a variety of cultures. Been honoured for having high standards, principles, and work ethics. Displaying a natural talent for leadership, problem-solving, and relationship management with the dedication and respect to bring out the best in each and every opportunity, customer, and employee. This self-starter takes the initiative to strike a balance between the capitalization of capabilities, long-term continuity, and important profit drivers. Have experience managing both organic and inorganic business growth. Have experience leading Sales Compliance and Training of asset, cross-selling, digital banking, and e-commerce with full responsibility and accountability for sales, service, customer management, customer portfolio management, process, operation, audit and compliance. This includes over 275 branches, 42 DSAs, and 1800+ employees. Proven expertise in evaluating and suggesting suitable technology-based solutions, such as E-Commerce, Digital Banking CRM, and Six Sigma, for improving organisational function, achieving business excellence, and complying with regulations. Have also managed RBI Ombudsman cases.