Envoy Global

In my present capacity, I am at the helm of global IT operations, overseeing critical aspects such as data center management, server infrastructure, network operations, and disaster recovery, ensuring an impressive uptime of 99.9%. I also lead a remarkable 15% increase in operational efficiency through the development and execution of strategic IT plans closely aligned with organizational objectives. I manage all aspects of the IT infrastructure and operations within the organization. This includes managing data center operations, server infrastructure, network systems, and disaster recovery planning to ensure uninterrupted availability and performance of critical IT services. I develop and execute strategic plans aligned with business objectives to enhance operational efficiency and drive innovation. Additionally, I lead efforts to forecast IT trends and integrate emerging technologies to improve productivity and cost-effectiveness.

During my tenure, I successfully lead M&A IT integrations, ensuring regulatory compliance and minimal disruption, resulting in the seamless consolidation of IT infrastructures. Moreover, I develop and maintain a culture of innovation, leading to a commendable 25% increase in employee satisfaction by mentoring and coaching the IT operations team.

Additionally, I manage a substantial IT budget of $5M, optimizing resource allocation and negotiating vendor contracts to achieve a notable 10% cost reduction. I facilitate a 20% improvement in productivity and cost savings by integrating innovative technologies.

Director of Information Technology

FHPL - Family Health Plan Insurance TPA Limited

During my tenure as Group Head of IT at FHPL TPA Ltd. (Vice President - IT), I developed technology roadmaps and standards that resulted in a commendable 10% increase in service integration and efficiency. I ensured deliverables met SLAs, driving a significant 20% improvement in service quality by managing vendor teams and service providers. Additionally, I spearheaded the transformation of the security division, implementing robust cyber security measures and reducing security incidents by 30%. I also led the implementation of ITIL program and business continuity plans under my guidance led to an impressive 99.5% uptime and resilience to disruptions. Moreover, I managed the effective communication with stakeholders, providing regular updates, resulted in a notable 15% improvement in transparency.

Head Of Information Technology

Poonawalla Fincorp

Earlier, as Group General Manager at Poonawalla Fincorp Ltd., I led cloud transformation projects that resulted in a substantial 40% improvement in scalability and agility. My responsibilities also included managing security initiatives, implementing SOC and IRM projects, and reducing security breaches by 25%. Moreover, I steered the implementation of Azure and AWS solutions achieved 20% cost savings and enhanced scalability. Collaboration with cross-functional teams ensured seamless integration and achieved project milestones on time. Moreover, I was engaged in spearheading info sec projects, enhancing data protection, and ensuring operational efficiency with 99.5% server uptime underscored strong commitment to excellence in IT management and leadership.

General Manager IT

Olive Data Centre

• Led IT operations at Olive Data Centre, optimizing system performance and implementing security protocols.
• Managed data center activities to ensure reliability and efficiency of IT services.
• Proactively identified and resolved issues to enhance overall IT infrastructure.
• Spearheaded initiatives to streamline processes and enhance operational efficiency.

AVP IT Infrastructure & Operations

Olam International

• Oversaw design and deployment of IT infrastructure projects at Olam International, ensuring scalability and resilience.
• Facilitated seamless operations across the organization by leveraging expertise in IT infrastructure management.
• Implemented innovative solutions to optimize performance and enhance productivity within the Chennai Area, India location.

IT Infrastructure Manager

Agro Tech Foods Limited

• Managed information systems at Agro Tech Foods Limited, focusing on system integration, data management, and IT support services.
• Enhanced system reliability and user satisfaction through strategic planning and implementation.
• Implemented innovative solutions to streamline processes and improve overall efficiency.

Manager Information Systems

DuPont

• Directed IT activities at the site level, ensuring alignment with corporate IT policies and standards.
• Maintained operational continuity and system integrity.
• Led a team to implement a new cybersecurity protocol, reducing security breaches by 20%.
• Streamlined IT processes, resulting in a 15% increase in efficiency.

Site IT Leader

NetEnrich

In my role as a Sr. Windows System Admin at NetEnrich, I oversaw server configurations, network setups, and provided technical support to ensure seamless operations. By implementing security measures and resolving system issues promptly, I contributed to maintaining system uptime and enhancing user productivity.

Sr. Windows System Admin

Pennywise Solutions Pvt Ltd

• Managed IT systems and provided end-user support for smooth operations.
• Troubleshot technical issues to ensure efficient IT functionality.
• Maintained network infrastructure for optimal performance and security.

System Admin & Network Admin

With over 20 years in IT Infrastructure Management, Information Security, Enterprise Architecture, and Cloud Transformation, I leverage technology to drive organizational success. I've led initiatives like legacy migration, cloud transformation, and data center modernization, consistently delivering impactful results.

I specialize in designing and optimizing IT infrastructure components, managing data centers, virtualization, storage systems, and backup solutions. I ensure technology solutions align with industry standards and regulatory requirements through governance, risk management, and compliance frameworks.

My leadership style involves developing strategic roadmaps that align technology investments with business goals, fostering innovation, and driving value engineering initiatives. I effectively lead cross-functional teams and navigate organizational change.

I am eager to bring my experience and expertise to a dynamic organization that values mutual growth.

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