Purplex Marketing

Client Services Assistant

NASA Group Ltd

Daily Tasks 
- Management of new and existing agency/client contracts.
- Data Entry between different systems. 
- Inputting new starter information into the company CRM 
- Speaking to clients on the phone to discuss their employment contracts and paperwork.
- Working closely with other internal teams to ensure smooth set up of new clients and accurate invoicing. 
- Reviewing and processing new starter contracts. 
- Speaking to new customers and agency partners to deal with new and ongoing queries. 
- Handling of important queries. 
- Helping work colleagues with the workload and any problems with contracts or agency. 
- Processing acceptances of contracts and making sure clients get paid on time.

Contract/Customer Care Administrator

F.Hinds Limited

Daily Tasks/Desirable skills 
- Reliable to work with
- Go above and beyond for the customers. 
- Sales and Customer Service
- Ordering in jewellery and other items for customers 
- Getting the delivery ready along with helping with delivery every week. 
- Calling/Emailing customers 
- Restocking items all over the shop. 
- Visual Merchandising stock once out on the shop floor. 
- Opening and closing shop + Key holder. 
- Running a shop independently when boss is off. 
- Supporting my boss and colleagues in any situation. 
- Cashing up.  
- Kind and friendly to customers once entered into the store. 
- Ordering in specific style and sizes items. 
- Take control of any tricky situations with customers. 
- Confidently work independently with out any involvement of others. 
- Knowledge of “the Selling Game”.

Jewelry Sales Associate

(Currently not taking anymore clients)
The businesses I work with:

💡Start ups businesses 
💡Interior design companies 
💡Tech businesses 
💡Fashion 
💡Beauty 
💡Floristry small businesses 

My Social Media Services 
- Content Creation 
- Email Marketing/Management 
- Basic Graphic Design (Canva + Photoshop)
- Instagram, Facebook, and Pinterest management
- Creating basic strategy

My Virtual Assistant Services 
- Administrative Tasks (Email Management, Booking Meetings, Customer Inquiries, etc.) 
- Video and Audio Editing (Podcasts and YouTube Videos)
- Social Media Management 
- Miscellaneous tasks (Sending gifts and thank you notes to clients etc.)

Social Media Marketing Freelancer

Gumption Agency

As part of my Level 3 Media production course, I had the chance to do an industry placement as part of my course (Oct 2019 - Jun 2020)
Skills I gained at Gumption. 
- Social Media Marketing 
- Content Planning (Excel Spreadsheet)
- Basic Knowledge SEO 
- Google Analytics 
- Facebook Ads 
- Knowledge of Scheduling Content Platforms 
- Basic Knowledge of Influencer Marketing 
- Photoshop
- Canva 
I have learn’t so much over the course of the work placement working with Gumption Agency.
Thank you to Jenna and Corrie at Gumption Agency for guidance and support throughout my work placement.

Social Media Marketing Intern

Marks and Spencer

This was a brilliant first job! This was a temporary position. 

Daily Tasks/Desirable Skills 🤩
- Customer Service Skills 
- Operating Tills/Managing the tills + Self checkout. 
- Restocking shelves.
- Helping with click and collect items/Online shopping. 
- Help sort out stock from the warehouse. 
- Helping with delivery day/ Getting the stock out. 
- Making sure all out food items and in date and reducing the ones that are out of date. 
- Re-merchandise new stock around special events/seasons (Valentines,Christmas, Mother’s Day). 
- Helping colleagues when they are in need of help. 
- Helping customers find the right items and finding alternative items.

Customer Assistant

Hi there, I'm Kate❣️

I have knowledge in these areas: 
- Content Creation 
- Email Marketing/Management 
- Basic Graphic Design (Canva + Photoshop)
- Instagram, Facebook, and Pinterest management
- Creating basic strategy.
- Administrative Tasks (Email Management, Booking Meetings, Customer Inquiries, etc.) 
- Video and Audio Editing (Podcasts and YouTube Videos)
- Videography and Photography knowledge. 
- Social Media Management 
- Miscellaneous tasks (Sending gifts and thank you notes to clients etc.) 
- Microsoft Office 365 (Exel, Word and Powerpoint etc.) 
- Delivery (Booking in and out delivery, sending invoices, Delivery enquires) 
- Customer Service Experience (5 years) 

💗💕

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Kate Gillard

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