SetSail

Senior Customer Success Manager

SetSail is a Sales Data Hub that provides complete and actionable sales data to modern B2B revenue organizations. SetSail gives you full visibility into your sales data by connecting to your CRM, calendar, email, and other engagement platforms. SetSail then uses machine learning to detect buying signals and productivity patterns. Insights are available wherever you need them: in your CRM, your data lake, or in SetSail’s dashboards that allow better coaching and sales contests management.

Customer Success Manager

TrueQC LLC

Customer Success Director

SuccessFuel

Leading a team of client success managers, I oversee and drive the consistent execution, on-time fulfillment, and quality of all client campaigns.  My primary goal is the overall satisfaction of SuucessFuel’s clients.

-Drive and maintain overall client success and campaign quality

-Develop, optimize and enforce standard operating procedures for client services

-Combine analysis of data and client feedback to optimize campaign performance

-Manage, lead and develop direct reports in Client Success team

Client Success Director

Catalyst Media

Senior Marketing Manager

Merion Matters - Parent Company of ADVANCE Healthcare Network

- Hiring, training and management of the marketing team as well the oversight of all integrated marketing campaigns for both B2B and B2C purposes. 
- Project manage corporate initiatives: 
        -The design and implementation of new corporate CRM
        -The integration of company database into a new third party email service provider 
- Work closely with both sales management and corporate executives to develop sales strategy, sales training and enhance promotional pieces.

Marketing Manager

- Develop and implement integrated marketing campaigns for both B2B and B2C .
- Manage and implement annual marketing campaigns, including subscriptions and events.
- Work with copy writers and graphic designers to create integrated campaigns including creative for print, website and email.
- Support Recruitment and Marketing Media Sales team.
- Work closely with sales management to develop sales packages.

Marketing Specialist

Bewley Irish Imports

- Develop and implement annual company marketing plan.
     - Analyze prior year sales, track and monitor market trends
     - Review the performance of current product lines
     - Investigate current market tendencies to establish areas for future growth
     - Responsible for meeting company established benchmarks as outlines in marketing plan
- Organize and attend all industry trade shows, including NASFT Fancy Food Show.
- Maintain, through ACT, a database of both current and potential customers.
- Establish a relationship with new customers based on the company’s core values of loyalty and trust including large commercial accounts 
- Consult with outside photographer and graphic designer in the layout and design of company sales brochures and product catalogs.

Sales and Marketing Specialist

Customer Success Professional | Sales Enablement | B2B Demand Generation | Team-focused manager, experienced in recruiting, hiring and training highly productive employees | Proven success as a project manager of multi-departmental teams, focused on developing and deploying corporate initiatives.

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