ClearSource BPO

CX Design & Consulting Executive

SOCAP International

SOCAP West Region Board of Directors - Community Events

Direct Selling Association

We colaborate with Direct Selling brands to boost revenue and expand their customer base through global, cost-effective Customer (& Consultant) Experience and Growth solutions. 
Knowing relationships are core to this community, we speciakize in crafting personalized experiences for both internal (consultants) & external (clients) customers. 
ClearSource is dedicated to and emphasizes service quality, relationships and effectiveness throughout the customer journey.

Direct Selling Association Supplier Partner

Lockheed Martin

Role functions and responsibilities include planning events for Early Career Talent Acquisition in our Space Business Area. Coordinate and execute virtual and in-person events to attract top talent from all across the U.S. Cross-functional collaboration to develop new processes and best practices to elevate our team’s efficiency and effectiveness. Specifically targeting universities and early career talent pools.

Events Planner, University & Early Career Talent Acquisition

Responsible for developing and executing cross-functional recruitment campaigns to build a healthy and diverse talent pipeline. Leveraging organic and earned media to increase brand awareness via Social Media channels. Responsible for building landing pages and website design as well as writing copy for social media posts using various tools. Also managed partner relations to execute national engagement events and webinars.

Manager, Recruitment Marketing Strategy & Content Development

TTEC

As the North America Site Visit Manager, I'm responsible for planning and executing client visits to our 50+ engagement centers across north america.  These critical "mini events" are essential to driving more business for TTEC, so they must be executed flawlessly.  Creating memorable, exceptional experiences also separate us from the competition. With the Covid-19 impact, instead of cancelling visits, we've established a virtual site visit experience so potential clients can meet our team and get the feel of our processes, tools and best practices. In addition to my event planning responsibilities, I also enable our sales force with training and reporting.

North America Site Visit Manager (Senior Events Manager)

Spectrum

Responsible for building monthly calendars and planning day-to-day activities for residents, including social activities, outings, senior events, interactive activities, and health and wellness activities. Also responsible for working with outside vendors and partners. Highly skilled at creating trust-based relationships, building excitement and engagement, and ensuring residents and their families are satisfied with their experience. Helped to create a strong Events Program to drive sales in the community.

Memory Care Entertainment and Programming Director

Responsibilities included creating new activities, interacting with residents and developing personal relationships. Helped with marketing material. Helped support sales development and established rapport with vendors and outside providers.

Senior Living Events Specialist

CX professional dedicated to delivering transformative outsourcing solutions for strategic brand growth and superb customer experience. 

My curious and thoughtful nature has always lead me towards roles where I can be creative, strategic and impactful. Pursuing my passion for people and travel, I seek opportunities to work with global teams and organizations. 

Working in CX outsourcing, technology and AI play a huge role in amplifying and elevating the customer experience and I'm thrilled at the chance to LEARN, experiment and implement new digital innovations. 

I'm excited and look forward to having meaningful conversations with like-minded professionals and industry leaders to share thoughts, collaborate or discuss CX.

I'm always open connect & thanks for visiting me on here! 

Services / Solutions:
Outsourcing | Revenue Growth | Contact Center | Scaling Support | Improved CSAT | Digital/AI Solutions | Cost Effective Capabilities

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