Local Eats

Co-Founder

Everblue Nursery

• Evaluated customer feedback of 200+ current and previous clients to identify areas for improvement, resulting in a 90% increase in customer satisfaction.
• Developed a comprehensive sales and marketing plans to meet company goals, resulting in a 65% increase in client retention & acquisition.
• Conducted 1400+ product demonstrations to over 500 clients during 4 years, resulting in a 70% increase in sales combined both retail and wholesale markets.
• Maintained contact with potential customers, provided them with information on the company's services, and negotiated contracts with them.

Sales and Customer Service Manager

• Ensured that all clients received prompt, friendly and efficient service. Facilitated customer experience for clients, providing tailored tree selection & installation solutions to ensure their needs were met.
• Helped to develop a WordPress website and wrote engaging copy across the website, resulting in a ~60% boost to customer conversion rates .
• Maintained positive relationships with clients and partners. This included attending networking events, working with local media.
• Delivered quality customer service through phone, email, and in-person interactions, resolving any issues quickly.

Customer Service Sales Specialist

Co-Founder of Local Eats 🌱 | Networking Strategist Woman in Film | Tech | Agriculture | Public Speaker Mental Health Advocate

Katerina is a co-founder of a tech company Local Eats, and a professional with 15+ years of experience in sales and customer service across B2B and B2C markets in various industries including Alberta Agriculture. 

She has a proven track record of driving business growth, maximizing sales opportunities and delivering exceptional customer service. Her background in Public Relations and Journalism allows her to build strong business relationships. 

Additionally, Katerina has 8+ years of experience in the entertainment industry with the focus on film producing. 


Every week she volunteers at the Calgary Therapeutic Riding Association, a charitable organization that provides therapeutic horseback riding lessons to children with special physical and mental needs.

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