Infobip

Account Executive Mid Market

Tribal

Functions:
 •Manage the entire sales cycle, from finding a client to winning business.
 •Manage portfolio of accounts (B2B), being the first point of contact, building and fostering a long-term relationship, based on trust and a win-win mentality.
 •Work cross-functionally with the marketing, alliances and services team to proactively address issues.
 •Provide post-sales support to increase business utilization and activation.

Achievements:
 •I activated 100% of closed business.
 •I achieved credit line approvals in excess of $80K USD.

Account Executive

Functions:
 •Establish first contact with prospects requesting services through established channels.
•Manage portfolio of accounts (B2B), being the first point of contact, building and fostering a long-term relationship, based on trust and a win-win mentality.
 •Qualify prospects according to requirements through business meetings.
 •Convert prospects into opportunities through follow-up, forecasting and account/opportunity detailing in Salesforce.com.

Achievements:
 •I achieved 100% of the proposed goal on a monthly basis.
 •Increased credit lines approved for business by 70%.

Inside Sales Representative

Banco Santander

Functions: 
	- Ensure the fulfillment of customer expectations, generating work connection with the internal teams of the company.
	- Establish new business relationships, performing demonstrations to promote Working, Capital Solutions products such as Confirming. 
	- Work collaboratively with the Service team in the different initiatives, allowing the fulfillment of objectives, optimization of commercial management and customer loyalty. 
Achievements: 
	- I achieved the closing of sales with 4 new customers who became potential customers within the organization. 
	- Structure a plan of interaction between customers and internal teams of the company ensuring 100% satisfaction with the product or service offered.

Key Account Manager - Confirming

Citibank

Functions: 
	- Analyze and translate data to generate solutions, implementing process improvements and generating reports (weekly, monthly) in order to ensure the loyalty and maintenance of the Bank's customers.
	- Manage the commercial development of the accounts in charge, ensuring customer and supplier satisfaction in the different Trade and Working Capital Solutions products.
	- Ensure direct contact with the client (inbound, outbound) providing customized solutions for different market sectors.
Achievements
	- Optimized in 65% the time and resources in the Trade and Working Capital Solutions area by implementing the automation tool for the digital signature process and delivery to the end user. 
	- I proposed and executed the training program for the use of the platform offered to the end users of the Confirming product, through weekly service forums, which promoted self-management and improved the customer experience.

Transaction Capture Analyst II - Customer Success

Eagle Commercial S.A.

Functions: 
	- Create strategic alliances with national and international suppliers, negotiating their commercial conditions, to efficiently and profitably guarantee the commercialization of the organization's services and products. 
	- Generate new commercial relationships, executing new projects within the established times of the awarded bids.
	- Control and supervise all procedures within the supply chain with continuous communication to the teams involved, identifying and implementing improvements in internal processes.
Achievements: 
	- I supported 100% of the organization's commercial bidding processes, ensuring the awarding of 60% of them. 
	- I participated as a translator in events for government entities developed by the organization and designed for product suppliers.

Comercial Engineer

I am an industrial engineer, with an advanced level of English. I have extensive experience and knowledge in delivery services, customer loyalty, marketing services and products to potential customers, analyzing portfolio and identify risks and opportunities to prioritize for impact; generating strategies in sales projection, data driven through CRM and maintaining business relationships based on first call resolution for strategic decision making and continuous improvement promoting customer satisfaction. I am a professional with a curious mind, capable of innovating, planning, organizing and designing strategies to obtain high impact results.

Taplio

Katerine Naranjo Suarez's Linkedin Analytics

Katerine Naranjo Suarez

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Katerine Naranjo Suarez

Want to drive more opportunities from LinkedIn?

Katerine Naranjo Suarez's Linkedin Analytics