Coastal Bend College

Director of Residence Life and Student Engagement

Palm Beach State College

Managed all operations of the department. Determined customer service requirements through surveys and focus groups.
Created strategic plan and goals for the department to align with the institution’s mission and values.
Collaborated with stakeholders to develop and implement activities and events to enhance engagement and provided learning experiences on a wide range of topics. Managed the calendar for 100+ events and meetings a year.
Coordinated event logistics and ensured all events were executed in accordance with policy and procedures.  Negotiated contract agreements and ensured contracts were approved and executed in compliance with college policy.
Managed the evaluation process of all activities and events to assess achievement of learning goals and implement improvements.
Created and managed communications to promote programs and services of department. 
Coached and mentored student leaders on building diverse and inclusive organizations. Trained organization leaders and advisors. Served as a resource and thought partner to build membership, aid retention and build community.
Managed the Anthology Engage platform to approve submissions, create content and analyze data.
Approved and processed travel submissions for clubs and organizations. Assisted with travel arrangements for groups of three to forty participants.
Recruited, onboarded, and supervised staff and volunteers.
Developed and managed department budget of over $200,000 to ensure effective administration. Completed monthly budget report outlining expenditures.
Served on college/campus committees (District Diversity Council, Campus Student Conduct Committee, Chair, Restorative Justice Committee, Student Activity and Service Fee Committee)

Manager, Student Activities

*interim position while furloughed from Student Activities due to Covid-19

Assisted with planning, development, and facilitation of new student onboarding.
Utilized queue management system to take inbound advising phone calls to assist students with questions regarding class selection and registration.
Advised students on program of study and assisted with development of plan to complete degree and transfer requirements.
Interpreted college placement scores and assessed transcripts for course recommendations,
Trained students on the use of Workday for students.

Interim Student and Career Development Advisor*

Quincy College

Managed all operations of the department.  Determined customer service requirements through surveys and focus groups.
Collaborated with key partners to develop, implement, and assess events and activities to enhance engagement on two campuses. Coordinated event logistics and ensured policy compliance.
Planned, coordinated, and facilitated new student onboarding.
Created and implemented club event policy and procedures.  Approved all club events and facilitated room reservations.
Coached campus organization leaders on strategic planning, recruitment, and event management. Served as a resource and thought partner to build membership, aid retention, and build community.
Served as project manager of annual Volunteer Fair.  Communicated with external stakeholders to manage invitations and rsvp’s for event.  
Collaborated with faculty to revise the First Year Seminar curriculum using researched-based standards and adult learning theory to create high quality instruction.
Developed and managed the department budget.
Designed, facilitated, and assessed learning outcome-based workshops on leadership topics and life skills.
Recruited and trained volunteers for events.
Served on College Committees (Student Life Committee, Chair, Institutional Issues Committee, Behavioral Threat Assessment and Management Team, FYE Curriculum Review Committee)

Director of Student Development

Developed course material and evaluated coursework for grading.
Utilized a variety of instructional strategies to engage students.

Adjunct Instructor, First Year Seminar

Wiley-Blackwell Publishing

Developed sales leads through research, analysis, and coordination with sales manager. 
Coordinated post-sale customer support, ensured signature of licenses, processed invoices, and set up electronic access to platform (Synergy).
Provided customer onboarding on Synergy platform functions. Assisted customers in troubleshooting access issues.
Represented the company at industry conferences. Distributed promotional materials and demonstrated Synergy platform to existing and potential clients.
Coordinated with marketing team to increase usage of platform, provided marketing material to customers, and solicited feedback on products.
Assisted in the onboarding of new team members and temporary employees.

Journal Sales Coordinator

Broward Community College

Provided administrative oversight and coordinated daily operations of the department to include, student activities, healthy student living, game room, fitness center, intramural sports, and student IDs.
Collaborated with key stakeholders to develop and implement 100+ events and meetings a year. Coordinated event logistics. Ensured all functions were executed in accordance with policy and procedures.
Coordinated event logistics.  Ensured all functions were executed in accordance with policy and procedures.
Recruited, onboarded, and managed staff of two full-time and 20+ part-time employees. Developed training for student employees and created training manual.
Created and facilitated training for organization advisors and leaders
Managed the department budget of $200,000+ and completed end of year budget report.
Coordinated volunteer opportunities for students in the community.
Advocated for improvements to the campus environment, policies, and procedures.
Provided advisement and appropriate counsel to college students regarding registration and testing.
Served on college committees (Campus Learning Communities Committee, Dean Advisory Council)

Director of Student Life and Development

Valencia Community College

Collaborated with key stakeholders to develop and implement 60+ campus events a year. Coordinated event logistics and ensured all functions were executed in accordance with policy and procedures.
Coached campus organization on strategic planning and recruitment. Onboarded new officers.
Developed, implemented, and assessed, based on learning outcomes, training program for club and organization leaders on various topics such as goal setting, event planning, budgeting, and leadership.
Recruited, onboarded, and managed staff of one administrative assistant and nine part-time office/event assistants.  Recruited and trained volunteers for various events.
Facilitated new student onboarding presentations.
Managed campus reception desk to provide information to all constituents on campus.
Served on college committees (College Diversity Committee, Leadership Valencia Task Force, Student Activity Fee Allocation Committee, Foundation Scholarship Committee).

Coordinator of Student Development

Organized and instructed curriculum for class.
Developed course materials and evaluated coursework for grading.
Utilized a variety of instructional strategies to engage students.
Discussed educational and career goals with students,
Administered and interpreted Myers Briggs Type Indicator.

Adjunct Professor of Student Success

Palm Beach Community College

Coordinator of Student Housing

Abraham Baldwin Agricultural College

Area Coordinator & Coordinator of Student Activities

Resident Director and Special Projects Assistant

Emerson College

Student Account Representative

Experienced Manager with a demonstrated history of working in the higher education industry. Strong professional skills in Event Management, Supervision and Management, Conflict Resolution, Budgeting, Leadership Development and Training.

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