Self Employed

In Transition

Next Direction Sabbatical

Time for study, travel, and pursuit of a lifelong dream!

Principal

PeopleFirstBank

Responsibilities include strategic planning, marketing, product development, and the growth and development of the bank’s sales culture.

Senior Vice President & Managing Director - Marketing & Banking Services

Moneris Solutions

As director of client partner services, I was responsible for maintaining the company’s commitment to superior client service. I leveraged my knowledge of the financial institution market and expertise in Moneris-supported products and services to ensure the achievement of service excellence for Moneris’ financial institution partners.

Director, Client Partner Services

Managed employee relations, payroll, and benefit issues for 100 US employees.  Managed Human Resource Department of 2.5 FTE and budget of 1.2 Million (including annual bonus budget and Company 401K match)

Director, Human Resources

Harris Bank Merchant Services

Managed department responsible for US strategic marketing plan, competitive intelligence, portfolio profitability management, data mining, product R&D, attrition management and ongoing product support and education.

VP, Marketing & Product

AmericaUnited Bank

Responsible for all aspects of the Bank’s marketing plan, merchant processing program, training, and CRA program (i.e. community reinvestment).

Vice President

American Institute of Banking

As a faculty member at the American Institute of Banking, Chicago Chapter, I taught various banking courses and functioned as an independent consultant, providing seminars designed to pro-actively address the changing needs of the banking community.

Facutly Member

AmericanMidwest Bank & Trust

Managed Personal Banking, Teller Operations and Branch Operations areas.  In 1990, my focus shifted from operations to business development with responsibility for the Bank's major merchant and retail card programs.

Assistant Vice President

Senior manager with in-depth knowledge and experience in financial services; including community banking and the electronic payments industry. Responsible for strategic planning, marketing, product development, sales/service culture, and brand promise. 

SPECALTIES
● Marketing ● Training ● Human Resources ● Credit Card Processing ●Project Management 

REPUTATION FOR
●Relationship Management ● Mentoring ●Team Building ● People Management

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