HCA Healthcare

Primary point of contact for critical support to candidates, hiring managers, and internal HR and business stakeholders to provide a world-class onboarding experience for newly hired employees, caregivers, field staff and physicians. Oversees Pre-Hire & On-Boarding experience including pre-employment screening process for including but not limited to criminal background checks, drug screening, MVR, health screening, references, and credential validation. Follows established workflows to deliver an exceptional new hire experience; identifying or modifying processes to drive efficiency and effectiveness. Owns, executes, and demonstrates strong conflict resolution skills to ensure policies are followed without compromising candidate experience or engagement. Maintains accurate and up-to-date records of credentials and status in accordance with company policy and regulatory requirements, ensuring compliance with industry regulations and data security standards. Monitors and tracks onboarding metrics and performance indicators, identifying areas for improvement and implementing solutions as needed. Identifies process improvement opportunities based on feedback and insight from serviced hires and candidates, reporting suggestions and ideas to internal stakeholders. Responsible for ensuring timely execution and completion of a seamless workflow and an overall focus on improving “big picture” efficiency in processes to elevate patient, physician, and employee satisfaction.

Onboarding Administrator Tier II

Stuller, Inc.

Assessed creditworthiness for increased lines of trade credit, reviewing complex histories, consistently maintaining department’s appetite for risk. Monitored best practices and adherence to established credit terms. Analyzed credit risk to reduce loss and recovery. Critically reviewed and released orders based on credit information reflected in client account module. Initiated and received calls from clients regarding delinquency and negotiated payment plans to mitigate transfer to third-party collections firm. Adept at identifying risk factors and developing actionable recommendations for credit decisions on demand, on the spot, for critical expenditures necessary for the client’s business growth and development. Reviewed and reported credit holds pertaining to but not limited to: credit limit thresholds, overdue invoices, days between pay on account, credit card declines, etc.. Audited internal and external data points to establish credit limits and parameters for ongoing Stuller business relationships. Utilized Excel, Oracle, SalesForce, and Stuller.Com internal financial and customer database proprietary internal module.

Corporate Credit Analyst II

Springs Charter Schools

Direct report to Superintendent of Administrative Operations. Responsible for Compliance and audits tied to the single most impactful area for funding. Maintained accuracy of department's year-long maintenance effort for records, imperative for compliance with state reporting. Performed weekly/monthly audits of contrary data. Records accountability between credentialed staff, parents and administration. Annually, reviewed assigned pools of portfolios from third-party state-mandated auditors. Met with school Principals for updates on legal document parameters for compliance and uninterrupted enrollment. Maintained and vetted documents including Child Custody updates/changes, TROs, and Court Orders to allow or revoke parent accessibility. Intake and upload of qualified documents and notes history into the internal OASIS database including Student Agreements, Attendance, Transfers, Truancies, Involuntary and Voluntary Exits, and Immunizations. Parent/Staff Technical Support: On-demand, live trouble ticket processing, via "Help Chat" feature on school's main website and Student Registration and Enrollment portal.

Compliance Specialist II - Student Records Department

Trained and supervised temporary warehouse workers during high volume, seasonal demands including receiving, inventorying, re-stocking, and re-ordering materials issued to students during the previous term. Upheld safety and compliance in warehouse environment. Managed consolidation of warehouse and facility inventory workspace, devising strategies for accurate and timely fulfillment. Monitored intake and return of technology purchase orders. Forecasted, reported on trends for operations management.  Audited, updated, and billed family accounts utilizing inventory management programs. Troubleshot and solved minor technology issues with parents and staff. Performed minor repairs before re-classification for return or re-issue of Chromebooks.

Operations Specialist II - BookMart Fulfillment Warehouse

Under supervision of the Principal, worked with assigned primary teachers reinforcing individual or small group instruction, tutoring, and assessments using various customized pedagogy.  Responsible for preparation of curriculum, behavior reinforcement/modification, and life skills support.  Tracked and reported performance, behavior patterns, and events.  Partnered with the Special Education Department, implementing Barton and other instructional strategies, adhering to standards and protocol.  Conferred with teachers concerning programs and materials to meet student needs.  Participated in staff meetings, providing evidence-based feedback for use in parent meetings for the purpose of promoting and supporting growth and gains.

Paraeducator

AirNet Services, Inc DBA StaffComm

Created brand confidence through consistent procurement of high-quality staff and teams for clients' most demanding markets and projects nationwide.  Conducted and managed recruiting, screening, and selection process for Tier-1 Wireless Carrier customers (Sprint & T-Mobile).  Surveyed and consulted with customer Director and VP-level management, ensuring satisfaction in all areas of service and quality.  Oversaw contract administration, offer letters, onboarding, orientation, housing, travel, and relocation.  Oversight and reporting for candidates’ prompt time entry, expense reimbursement, payroll processing, and tax compliance.  Interfaced with clients’ accounting departments for Accounts Receivable escalations.

Independent Contractor Relationship Manager

Salmo's Custom Furniture

Managed all areas of revenue for family-owned chain manufacturing custom furniture. Tracked and analyzed sales for retail locations. Processed payroll for executive, production & sales employees, including commission based wages in accordance with company programs and special sales events. Collected sales forecasts and actuals, placed orders with vendors to maintain production facility inventory levels to meet customer demand for finished goods. Consulted with production management and monitored progress for customers on scheduled deliverables.

Business & Finance Manager

Fishking Processors, Inc.

Hired to evaluate and improve upon strategies already in place within HR Department for a staff of 500 full-time union employees.  Consulted with line managers to monitor new hire progress and solicited feedback to ensure a consistent culture for our ambitious, eager-to-learn teams of new hires.  Conducted bi-lingual general, health & safety, and food production sanitation orientations.  Instructed and advised new hires on benefits, pay rates, and job requirements for various areas of plant operations.  Managed and updated the database of applicants and potential candidates.    
Additional cross-functional responsibilities:  Often selected to coordinate and participate in internal R & D events for potential new product offerings to our national customers.

HR Generalist Assistant

Countrywide Mortgage, Inc.

Payroll Liaison to Payroll Director and 4 Payroll Group Managers, assisting with a variety of duties daily, weekly and monthly duties. Provided support during peak intervals with time cards and employee payroll issues by following up on phone calls and email inquiries. Supported payroll tasks as needed to insure timely processing vs. deadlines.

Payroll Liaison

At HCA Healthcare, my primary role is to enhance the onboarding experience for healthcare staff at all levels, through meticulous process optimization and effective conflict resolution. Our team's commitment to efficiency and excellence has significantly streamlined the pre-employment screening process, ensuring a seamless transition for employees into their new roles.

Previously, as a Credit Analyst at Stuller, Inc., I honed my skills in risk mitigation and creditworthiness assessment. My analytical acumen and problem-solving abilities were instrumental in managing credit lines and reducing financial loss. These experiences have ingrained in me a deep understanding of the intricate balance between risk and opportunity, which I apply daily to meet the high standards of the healthcare industry.

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