Abstrakt Marketing Group

Sick and tired of the same, boring business podcasts? The Grow Show makes it easier for entrepreneurs and leaders to grow their businesses. You’ll hear from real leaders with real stories about their successes and failures, so you don’t make the same mistakes. No textbooks or theory — only raw stories from the frontlines with actionable take-aways.

Podcast Producer

Leading the charge in boosting customer retention and enhancing operational processes across the Abstrakt Marketing Group enterprise. Spearheading key initiatives that not only amplify customer advocacy but also drive business growth. 

My role encompasses:
🎯 Strategic Planning: Designing and executing retention strategies that enhance customer loyalty and reduce churn.
👏 Customer Advocacy: Building and optimizing customer referral and reference programs to create brand champions.
🛠️ Process Enhancement: Streamlining workflows to elevate customer experiences and operational efficiency.
🤝 Cross-Brand Synergy: Coordinating efforts across all Abstrakt brands to ensure a cohesive customer journey.
💰 Revenue Growth: Expanding Abstrakt’s customer base through targeted campaigns and retention-focused initiatives.

Adept at leveraging data analytics and customer feedback, I deliver scalable solutions that result in award-winning customer satisfaction rates and higher retention.

Director of Customer Experience

Abstrakt Marketing Group is an award winning business located in the St. Louis Laclede's Landing. We provide business growth solutions including a pipeline solution, social return, and an advertising agency. Visit www.abstraktmg.com for more information. 
As a Virtual Marketing Manager, I lead a team of web developers, content managers, and graphic artists to help strengthen our clients' brands and generate leads. My team and I work on all strategic planning, advertising and budgeting for select clients at Abstrakt Marketing. I manage multiple accounts, including Fortune 500 companies, with strategically planning, implementing and reporting all digital marketing campaigns, social media campaigns, email marketing programs, creative asset development and traditional marketing items.

Previous Role: Content Manager (January 2017- December 2017) 
Responsibilities included creating and editing content for the web pages and social media profiles, creating and monitoring digital advertisements, and compiling data for reports. Clients included HVAC, lighting, construction, auto repair, payment processing, and more. 

Previous Marketing Role: Social Media Manager (October 2016- January 2017) 
My role as a Social Media Manager allowed me to work within our advertising agency, a goal I've had since my first days at the company. I provided reputation management and social media content for multiple clients, predominately in the automotive industry.

Senior Virtual Marketing Manager

Abstrakt Marketing Group is an award winning business located in the St. Louis Laclede's Landing. We provide business growth solutions including a pipeline solution, social return, and an advertising agency. Visit www.abstraktmg.com for more information. 
I worked in the pipeline division, where I was promoted from a Partner Sales Representative to a Partner Performance Manager in June 2016. As a Partner Performance Manager, I was responsible for assisting management for a team of 6 and up to 25 clients. A large portion of this role included B2B sales calls for industries including IT, HVAC, merchant processing, loan officer recruitment, commercial cleaning, and data analytics. I was also involved in the implementation process and marketing asset writing.

Partner Performance Manager

University of Missouri - St. Louis

Digital Mindshare Blog Contributor

Special Olympics Missouri

Development intern for the Lake St. Louis Polar Plunge. This event had 212 participants and raised over $100,000. Solicited donations, coordinated volunteers, participated in event as mascot .

Polar Plunge Intern

Director of Customer Experience || Marketing Leader || Podcast Producer

As Director of Customer Experience at Abstrakt, I lead customer advocacy initiatives to build strong relationships and expand our reach. I collaborate with key stakeholders to develop effective marketing strategies.

🎙 The Grow Show Production:
A business podcast for leaders and entrepreneurs to share real stories and actionable advice. Listen on Spotify: https://tinyurl.com/thegrowshow

Key skills:
🔹 Customer education
🔹 Marketing and sales enablement
🔹 Digital marketing strategy and execution
🔹 B2B digital marketing tools (SEMRush, Salesforce, Google Suite)
🔹 Data-driven brand growth strategies

I'm driven by a deep understanding of the customer experience and always seeking new ways to build relationships and drive marketing campaigns that enhance retention and growth.

Let's connect!

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