Hilton Grand Vacations

Verify accuracy of contract documents, including finance and title documents. Ensure document files are in compliance with underwriting guidelines and title requirements.

Audit documents for compliance to standards for recording of documents in public records. File and maintain organized and detailed support documentation and filing for title related functions. Track flow of all title documents, including mortgages, deeds, satisfactions and reconveyances.

Ensure financial documents are complete and accurately filed and ready for funding

Title Services Coordinator

Independent Contractor/Consultant

As an Executive Administrative Assistant, based in the Orlando, Florida area, I've used my 10+ years of Administrative Assistant experience to provide **in person and virtual office administrative services** since 2021. My goal is to support **US-based executives, entrepreneurs, and business owners** by efficiently managing their day-to-day tasks and industry-specific projects.
CHEP Logistics:
•	Role Overview:
	      Managed and updated contractual agreements with suppliers.
•	Selected Project Experience:
                   Researched and edited agreements with CHEP USA and CCPS customers.
	           Ensured compliance and financial gains.
	           Executed CHEP account setups (Siebel, SAP, myCHEP).
	           Maintained accurate master data via Excel.
Duke Energy Corporation:
•	Role Overview: Handled multiple tasks independently. Managed expenses, timekeeping, and 
        meetings. Spotlighted cybersecurity compliance issues.
•	Selected Project Experience:
	         Onboarded remote contractors from various engineering firms.
	         Created and presented educational, safety and diversity slide decks for division-wide 
                 meetings.
	         Managed the logistics and planning of a successful office relocation and return-to-work.
	         Ensured safety protocols and tech readiness.
	         Finalized renovated space with punch lists and walk-throughs with building 
                 maintenance 
                 department.

Executive Admin (Contractor)/ Virtual Assistant

Neuroversify

Found and closed skill gaps by artfully implementing a variety of presentation styles, resources, and tools. Use of teleprompter, greenscreen, storyboarding and video editing software to create training video for corporate clients. Demonstrated knowledge of adult learning techniques and best practices in training delivery, by matching training tools to the audience, illustrating abstract concepts.

Instructional Design Consultant

The Walt Disney Company

Embraced change and enjoyed learning new tech. Supported key company initiatives/projects as assigned; with occasional special projects which called for designing collateral to communicate sales goals and processes, team building event planning, creating tech onboarding / training and collaboration with cross-functional teams.

Researched possible sources/suppliers for requested items, provides alternatives or substitutions when applicable, and helps department Managers and department heads to meet their specified requirements.

Interfaced with cross-functional teams for product transitions to ensure timely completion of all purchasing related tasks.

Participated in developing best practices for the procurement department, which included developing more efficient ways of doing business.

Performed daily systems support related tasks using SAP and NALA software.

Telecom set up and support for Vacation Club Sales Guides.

Sales Support and Office Management

-Supported Vacation Ownership Guides by providing entertaining activities that engage the children of their Guests.
-Welcomed any special project work that would capitalize on my Instructional skills, as a self-motivated cast member, to create technology training for all skill levels.
-Sought out guest contact and displayed hospitality and had positive interactions. 
-Welcomed young Guests with disabilities and special needs using tact and sensitivity, making appropriate accommodations within the Kids' Clubhouse.

Disney Vacation Club

Complete Legal Defense Team

-Provided administrative and clerical support to attorneys and paralegals.
- Coordinated collation and submission of time sensitive court notices and client intake documentation.
- Responsible for accurate correspondence, calendaring, scheduling, appointment confirmation, ordering supplies, inter-office coordination, scanning and indexing of data.
- Excellent time management and organizational skills with the ability to juggle multiple projects while routing of inquiries from clients.
- Greeted clients in a warm and professional manner on a regular basis. Processed payments and filed receipts for bookkeeping. 
- On the property management side, I politely fielded tenant calls to remedy maintenance issues in a timely, professional way. Tracked rent payments and follow up on tenants' lease violations with appropriate correspondence.

Executive Administrative Support

Wyndham Destinations

-Regular responsibilities include design and scheduling of activities, coordinating with outside organizations to provide activity and support, and delivery of activities to the resort guests that met all quality measures.
-Event planning that includes; calculating budgets and ensuring they are adhered to, sampling food and selecting dishes for menus. Initiated, coordinated and/or participated in all efforts to publicize event. Designed promotional materials. Prepared presentations. Helped to develop and oversee fundraising events. Secured sponsorships. Worked with printer and designer to develop event invitations, t shirts and other event giveaways.
-Employee Relations Committee Chair in consultation with the Resort Management and the Employees to provide leadership in making changes to resort procedures.
-As Human Resources co-leader, it was my job to broadcast important information to all employees at my resort location. Handled employee questions and concerns with tact while maintaining confidentiality.
-Headed up the Resort's corporate-mandated Kid's Green initiative creating an age appropriate experience for the guests, year-round.

Class Instructor and Activities Coordinator

As an Executive Administrative Assistant and Virtual Assistant, I provide in-person and remote office administrative services to US-based executives, entrepreneurs, and business owners. With over 10 years of experience in this field, I have honed my skills in office automation, design theory, and cross-functional collaboration, enabling me to deliver precise and timely results for my clients.

Some of my recent projects include researching and editing contractual agreements with suppliers for CHEP Logistics, creating training videos using teleprompter, greenscreen, and video editing software for corporate clients, and supporting key company initiatives and change management for The Walt Disney Company. I also have experience in event planning, presentation design, and teaching, as well as instructor experience in yoga, group fitness, and canvas painting. I enjoy learning new tech, practicing active listening, and maintaining discretion and cybersecurity awareness in my work. My goal is to support my clients' success and growth by efficiently managing their day-to-day tasks and industry-specific projects.

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