CHEP

Manage and oversee contractual agreements with CHEP USA and CCPS customers. Draft and edit well-structured legal documents to ensure compliance. Responsible for the execution of all
CHEP USA and CCPS account set-ups in Siebel, SAP, and myCHEP to ensure accurate and
timely creation. Ensure clean and accurate master data through validations and reporting.

Sr. Contract Specialist

Duke Energy Corporation

Handled many tasks simultaneously and individually, while ensuring stakeholder communication
• Understanding of operations, cybersecurity risks and the management process
• Experience with remote contractor logistics
• Professionally mature, team player with strong interpersonal skills
• Demonstrated proficiency of presentation skills
• Expense reporting and timekeeping duties
• Meeting organization; scheduling, room setup, arranging for catering as needed

Administrative Specialist

Neuroversify

Considered 360º view of company's sales and marketing goals to develop the most effective support solutions. Found and closed skill gaps by artfully implementing a variety of presentation styles, resources, and tools. Use of teleprompter, greenscreen, storyboarding and video editing software to create training video for corporate clients. Content writing to communicate clear, approachable learning modules for Business-to-Business clients. Used a wide degree of creativity and latitude, demonstrating knowledge of adult learning techniques and best practices in training delivery. Matched training tools to the audience in order to illustrate abstract concepts.

Instructional Design Consultant

The Walt Disney Company

Embraced change and enjoyed learning new tech. Supported key company initiatives/projects as assigned; with occasional special projects which called for designing collateral to communicate sales goals and processes, team building event planning, creating tech onboarding / training and collaboration with cross-functional teams.

Researched possible sources/suppliers for requested items, provides alternatives or substitutions when applicable, and helps department Managers and department heads to meet their specified requirements.

Interfaced with cross-functional teams for product transitions to ensure timely completion of all purchasing related tasks.

Participated in developing best practices for the procurement department, which included developing more efficient ways of doing business.

Performed daily systems support related tasks using SAP and NALA software.

Telecom set up and support for Vacation Club Sales Guides.

Sales Support and Office Management

-Supported Vacation Ownership Guides by providing entertaining activities that engage the children of their Guests.
-Welcomed any special project work that would capitalize on my Instructional skills, as a self-motivated cast member, to create technology training for all skill levels.
-Sought out guest contact and displayed hospitality and had positive interactions. 
-Welcomed young Guests with disabilities and special needs using tact and sensitivity, making appropriate accommodations within the Kids' Clubhouse.

Disney Vacation Club

Complete Legal Defense Team

-Provided administrative and clerical support to attorneys and paralegals.
- Coordinated collation and submission of time sensitive court notices and client intake documentation.
- Responsible for accurate correspondence, calendaring, scheduling, appointment confirmation, ordering supplies, inter-office coordination, scanning and indexing of data.
- Excellent time management and organizational skills with the ability to juggle multiple projects while routing of inquiries from clients.
- Greeted clients in a warm and professional manner on a regular basis. Processed payments and filed receipts for bookkeeping. 
- On the property management side, I politely fielded tenant calls to remedy maintenance issues in a timely, professional way. Tracked rent payments and follow up on tenants' lease violations with appropriate correspondence.

Executive Administrative Support

Wyndham Destinations

-Regular responsibilities include design and scheduling of activities, coordinating with outside organizations to provide activity and support, and delivery of activities to the resort guests that met all quality measures.
-Event planning that includes; calculating budgets and ensuring they are adhered to, sampling food and selecting dishes for menus. Initiated, coordinated and/or participated in all efforts to publicize event. Designed promotional materials. Prepared presentations. Helped to develop and oversee fundraising events. Secured sponsorships. Worked with printer and designer to develop event invitations, t shirts and other event giveaways.
-Employee Relations Committee Chair in consultation with the Resort Management and the Employees to provide leadership in making changes to resort procedures.
-As Human Resources co-leader, it was my job to broadcast important information to all employees at my resort location. Handled employee questions and concerns with tact while maintaining confidentiality.
-Headed up the Resort's corporate-mandated Kid's Green initiative creating an age appropriate experience for the guests, year-round.

Class Instructor and Activities Coordinator

Coastal Property Group

-Property review to take photos, measure room sizes, to note extra upgrades and amenities and/or evidence of basic lack of previous home maintenance.
-Comfortable dealing with large banks to get the most favorable results when processing Short Sale Applications. Following up via phone, email and fax to achieve the most timely results for our clients.
-Used discretion to protect sensitive personal data for clients.
-Scheduling client appointments to ensure most complete collection of paperwork.
-Ability to learn quickly and integrate marketing background with the company's approach and brand guidelines.
-Created press releases.Used Google Analytics Content and SEO authoring to promote the business.
-Assisted with development and production of promotional materials (from inception through delivery) including copy writing and proofreading.
-Creating Sales Copy to reach a broader audience, SEO, Keyword Search
-Interacting with banks in order to streamline the short sale process.

Short Sale Coordinator

Baltimore County Public Schools

Planned and delivered learning instructions that were based on the needs of the students.
Provided learning environments that were intellectually interesting , creative and fun, allowing the children to develop their potential and also experience growth.

Teacher

Providing daily results by; using current tech to improve daily ⏲️ efficiency, collaborating across departments and interacting with executives to develop and deliver 📍precise and timely results, practicing active listening to create better business relationships, maintains iron-clad discretion with attention to 🪪cybersecurity. Creator of in-depth 👩🏼‍💻 presentation materials using audio, video and office tools and tech app integrations.

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