Healthshare Nigeria

Team Lead Sales & Business Development 

Senior Sales & Business Development Executive 

M-KOPA

Recruiting, training, and conversion of Direct Sales Representatives.

Coaching and Supporting Sales Representatives meet sales targets and business objectives

Maintaining weekly sales scorecard for proper stock inventory.

Proper use of sales data to aid decision-making in order to drive performance.

Area Sales Manager

Sabi

Recruiting, training and mentoring of new sales agents.

Assists in preparing learning materials and evaluating results after each training session.

Preparing and submission of training report to the training manager.

Conducting of market surveys.

Sales Trainer

Lumos Nigeria

Responding to customer’s queries on all social media handles and replying to emails and messages relating to customers complaints with the appropriate information

Sending mails within the company and to partner companies on issues related to product and services.

Proper documentation of customers’ complaints and resolution of the issues on CRM.

Responding to emails on customers inquiries

Customer Service Representative (Social Media)

Proper documentation of customers’ complaints and resolution of the issues on CRM.

Coordination of calibration session.

Responding to emails on customers' inquiries.

Resolving customers' technical issues.

Customer Service Representative (Technical Support & Sales)

Built long-term customer relationship and advised customers on purchases and promotions routinely answered customer question regarding merchandise and pricing.

Proper documentation of customers’ complaints and resolution of the issues on CRM.

Customer Retention.

Customer segmented surveys

Customer Service Representative (Retention & Sales)

Answering incoming calls from Lumos subscribers.

Giving relevant information to resolve customers’ queries.

Proper documentation of customers’ complaints and resolution of the issues on CRM.

Delivering quality customer service to an average of 40 customers daily.

Customer Support Representative 

Ubuntu Merchants

Field Agent

Nokia nigeria

Driving sales of devices and ensuring customer satisfaction with assistance to customers through device activation and installation of relevant softwares on devices

Brand Ambassador

Chanchangi Airlines Nigeria Limited

Trainee

A Sales and Customer Experience associate with an experience of over three years in the Fintech and Renewable energy industries. 

I have a blend of experience in Sales, call center operations, learning and development (training), and quality improvement.

I am passionate about achieving set goals with a keen interest in business growth and development and result-driven with a dogged commitment to laid down processes.

A Product design (UX/UI) and Data Analysis enthusiast with an interest in User Experience and Data for building tech products in solving human problems using available tech tools.

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