Zimmer Biomet

Inside Sales Specialist

RDS - Research & Development Specialists

Business Development Manager

Sharps Bedrooms Ltd

Field sales executive, utilising CAD software designs to offer bespoke product specifications: 

• Closed £33,200 in sales during the first week, (company avg. of £11,000), winning top salesperson for August.
• Averaged 30% conversion to date (£6,500k AOV) by producing bespoke AutoCAD designs to client specifications and demonstrating product quality via samples.
• Negotiated contracts with high-profile customers to exceed expectations while maximising sales value, resulting in closes within 24 hours and personal customer recommendations.
• Implemented a consultative sales process, guiding customers through the complete sales cycle, pitching key benefits and competitive offerings to highlight the value proposition of the product and service.

Sales Executive (Sales Design Consultant)

Align Technology

Supporting existing accounts in the integration of upgraded technologies and software:

• Achieved a 30% customer reactivation target by executing wide-scale retargeting campaigns for inactive accounts.
• Collaborated with technical departments to accurately position software solutions to new and existing SMB stakeholders.
• Led business-wide product implementation through hosting virtual and in-person software demonstrations of updated systems.
• Leveraged data analytics via power BI to identify business opportunities to re-enroll customers inactive for over 6 months.
• Developed 3 live databases to showcase team-wide performance of daily tasks, monthly achievements, and quarterly targets.

Business Development Representative (Account Manager)

Providing SMBs with new-generation SaaS solutions:

• Exceeded quarterly sales targets, averaging 143% per quarter at the peak of the pandemic.
• Averaged 11 iTero scanner sales per quarter.
• Spearheaded a covid re-engagement program and transformed a 2-year inactive account into a top submitter in the north region, leading to progressing to Account Manager.
• Established business relationships with +400 SMBs by qualifying inbound and outbound prospects, utilising CRM databases (Salesforce/Power BI)  to build high-volume accounts.
• Launched an optimised onboarding process for new customers, now distributed across UK and EMEA markets.

Sales Development Representative (Inside Sales)

Calvin Klein

• Managed staff performance and reviewed progress after leading staff training, offering support to new team members.
• Prepared sales KPI reports for Area Sales Managers while working closely with management to money-map multiple stores.
• Represented the brand to high-profile clients via luxury customer service, active query handling, and detailed product knowledge.

Keyholder

Sikh Channel

• Curated and launched the content for all social media platforms in accordance with current algorithms.
• Produced new concepts for TV promos to expand media coverage, pitching new TV shows and digital content ideas.
• Represented Sikh Channel at the Dubai Women's Run 2018, enlisting 5 women to participate in the run while networking and producing PR content to raise awareness for women’s charities in the UAE.
• Interviewed event sponsors, government officials, and royal family members to expand reach across all platforms in the UK and UAE.

Social Media/ PR assistant

JD Sports Fashion plc

• Supported the transition to becoming the third largest store in Europe, entailing efficient customer support, visual merchandising and maintained organisation.
• Assisted management with administrative tasks, cash handling and rota management.
• Executed visual merchandising tasks in every department.
• Ensured high quality customer service, handling customer queries via face-to-face and telephone.

Senior Sales Assistant

Diamond Home Care Ltd.

• Data entry and administrative tasks.
• Rapport-building with clients and their families to maintain trust and ease of communication.
• Handled client requests, queries and complaints via phone and email.
• Liaised between staff, management and local authorities (i.e. paramedics, social workers) with strict confidentiality, professionalism and urgency.

Administrator

An experienced sales executive with experience in B2B/B2C sales, medical devices and SaaS implementation. A successful track record of performing in fast-paced sales environments and a proven history of nurturing client relationships in order to maximise sales volumes, continually improving client satisfaction. 

A team-oriented personality who eagerly acquires new skills to progress in both personal and professional life, whether that be partaking in a multitude of courses, practicing Muay Thai and horse riding, or actively collaborating with others to discover new and effective solutions at work. 

Technical Skills: 
☑️ Salesforce
☑️ Power BI
☑️ AutoCAD
☑️ Slack
☑️ Loom
☑️ Notion
☑️ MS Teams
☑️ Zoom
☑️ MS Office
☑️ Google Suite
☑️ SharePoint

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