Diamonds , Gems & Jewelry wholesaler & Suppliers | Triple K Online Merchant ( Local crafts & Traditional Snacks) | Freelancing Project Management (Digital & Product)

Business Owner

Yoma Bank

- Running the full energy product squad under Tribes
- Team Building 
- Happy to deliver Products on time
- Explore for customer' centric products

Senior Product Manager

foodpanda

- Successfully Delivered the Digital Payment Integration for improvement of Digital Payment in  foodpanda myanmar for mitigation of physical cash situations in Myanmar . (WavePay x foodpanda Myanmar )
- Digital Payment Country Lead of foodpanda Myanmar in Technical , Business , SOP and Operations areas
-Lead the operationalization of digital payment solutions on foodpanda platforms as a country payment lead 
-Work in close cooperation with all divisions of Regional and Global Digital Payments Teams and all key internal and external stakeholders.
-Coordinate with internal stakeholders to ensure that foodpanda users have the best customer experience while using foodpanda’s digital payment features.
-Carry out market research to present the best practices in the world of online and digital money transactions and payments, to gather concrete customer insights and requirements, and to provide global benchmarks.

Senior Digital Payments Manager

Capital Diamond Star Group (CDSG)

- Skilled experienced in Digital , Products , Project Management and Tech & Ops 
- Product Roadmap
- Drive Digital Lending and Functionality for Super Apps
- Growth Digital Literacy in Myanmar
- Based on the customer needs & requirements , build the Digital Product Trend in Myanmar
- To prepare and drive the strategies to achieve business goals.
- Deliver on organization’ strategic ambitions around Product Maturity level and Revenue Focused
- Be responsible to manage relationships with all stakeholders , Sales , Targets , Partnership and external parties
- People Management and Development

Head of Product

Ooredoo Myanmar

- Digital Product Owner ( Mobile Financial Services , FinTech)
- System Design Product Owner ( Mobile Financial Services , FinTech)
-  Responsible for M-Pitesan New Digitalized Products with Product Road Map
- Responsible to coordinated with Digital Team , ICT Team , Business Team for New Product Launch 
- Responsible to manage the offshore vendor for establish and enhance the product
- Lead QA Process in UAT and Production Environment for QA Analysis Purpose and align with ICT Team
- Establishes Product Quality and monitors deployment against agreed standards and final desired behavior 
- Responsible to train the staff from ICT to monitor the products 
- Responsible to be in charge of Product Quality as QA Perspective 
- Own the programme status report and maintain accuracy of project plan
- Responsible to deliver the Products Delivery on time as per product roadmap plan
- Responsible to discuss with Third Party for Integration Process ( Banking , Digital Payment Gateway) 
- Responsible to coordinate with ICT Team for UAT , FUT and Go Live Plan
- Responsible to manage the vendor internally and external vendor as well 
- Responsible to analyses the product with analytical tools 
- Responsible to track and follow up the Progress of Product Development
- Majority Accountability for Digital Product Development in M Pite san Relaunch Plan timeline
- Responsible to support the internal team as needed with coordination by ICT Ops Team
- Responsible for Coordinating information and project reporting
- Responsible for Understanding the impact of projects across the business
- Keep track of action items and next steps in programme
- Responsible for determine pass/ fail paths for product testing

Product Design Manager , Mobile Money

Wave Money

-	Establishes  Product Quality and monitors  deployment against agreed standards and final desired  behavior 
- Agile Culture Improvement , Scrum Master , Agile Project Manager
-	Oversees the administration needs of projects , scrums and programmes to support the overall governance and effective performance management 
-	Has Ownership of QA and ensures product quality 
-	PMO Coordination
-	Acting as Enterprise Scrum Master in Sprint Planning , Grooming and Refinement  Section
-	Assists  the scrum planning and Reports on projects performance
-	Own the programme status report and maintain accuracy of programme plan
-	Works in an agile method
-	Track and report on scrum / project portfolio performance , providing a real – time comprehensive and prioritize view of all projects
-	Stakeholders Management with internal ( Product Owners , IT development , Enterprise Architecture ,  IT Operations ,  Digital , S&D , Devops and Engineering & Network ) And
External ( Partners , Billers and Merchants )
-	Ensures that all test scripts are put in proper framework in Jira

Product PMO Manager , Scrum Master , Digital & Product , Agile Culture Development

- Ensuring all of the operations tasks to run smoothly
- Responsible for financial disbursement plan and ensure to make the disbursement
- Responsible for Testing of all Functionality Test and Testing Activities Management in IT  Transformation Period
- Coordinating with all corporate clients such as NGOs and Business Organizations
- Coordinating with partnership for daily disbursements as running smoothly
- Coordinating with banks for bank cash in process , verification and operations
- Delivery and testing the UAT for Bill payment projects online biller ( YESC , MPT ) and offline Biller & Bill Collection ( MIFC) and UAT for all system requirements ( BRS and SRS )
- To coordinate with Product team , Technology , Vendors and Telenor IT Team for UAT and FUT of products from System Startup to till now (System , Application)
- Responsible for business requirements of merchants and coordination with products team for merchant system implementation and developments
- Responsible for Complaint Management ( handles all of the Operational Service Request from Wave Money Call Center' SR Team ) and solve it
- To coordinate with all of the stakeholders for new campaigns, disbursement plan and various tasks
- Communicate and liaise with all respective stakeholders for disbursement
- Translation ( Burmese) of USSD ( Customer Menu , Partner Menu ) , Apps for Wave Money and also UAT with IT , Vendor and Marketing Teams
- To coordinate with the respective team for UAT and FUT of products (System , Application)
- Complaints management from Customer Cares
- UAT for all products
- Agents on- boarding
- Reporting
- SMS Blast Campaigns
- Digital payments ( online merchants )

Assistant Manager , Technology  &  Operations

-    Ensuring all of the operations tasks  to run smoothly
-    Responsible for financial disbursement plan and ensure to make the disbursement 
- Responsible for Testing of all Functionality Test and Testing Activities Management in IT Transformation Period
-   Coordinating with all corporate clients such as NGOs  and Business Organizations  
-    Coordinating with partnership  for daily disbursements as running  smoothly 
-    Coordinating with banks for bank cash in process , verification and operations 
-    Delivery  and testing  the UAT for Bill payment projects online biller  ( YESC , MPT  )  and offline Biller  & Bill Collection ( MIFC) and UAT for all system requirements ( BRS and SRS )
- To coordinate with Product team , Technology , Vendors and Telenor IT Team   for UAT and FUT of products from System Startup to till now  (System , Application)
-  Responsible for business requirements of merchants  and coordination with products team for merchant system implementation and developments
-  Responsible for Complaint Management ( handles all of the  Operational Service Request from Wave Money Call Center'  SR Team )  and solve  it 
-   To coordinate with all of the stakeholders for new campaigns, disbursement plan and various   tasks 
-   Communicate and liaise with all respective stakeholders for disbursement
-  Translation ( Burmese) of USSD ( Customer Menu , Partner Menu ) ,  Apps  for Wave Money and also UAT with IT , Vendor and Marketing Teams
-   To coordinate with the respective team for UAT and FUT of products (System , Application)
-   Complaints management  from Customer Cares
-   UAT  for all products   
-   Agents on- boarding 
-   Reporting  
-  SMS Blast Campaigns 
-  Digital payments ( online merchants )

Senior Operations Officer , Operations & Customer Services

Telenor Myanmar

- Ensuring all of the operations tasks to run smoothly
- Responsible for financial disbursement plan and ensure to make the disbursement
- To coordinate with all of the stakeholders for new campaigns, disbursement plan and various tasks
- Communicate and liaise with all respective stakeholders for disbursement
- Translation ( Burmese) of USSD ( Customer Menu , Partner Menu ) , Apps for Wave Money and also UAT with IT , Vendor and Marketing Teams
- To coordinate with the respective team for UAT and FUT of products (System , Application)
- Complaints management  from Customer Cares
- UAT for all products
- Agents on- boarding
- Reporting
- SMS Blast Campaigns
- Digital payments ( online merchants )

Senior  Officer  , Operations ,  Mobile Financial Services

MCC Educational

-  Responsible for preparation of academic programs in details 
-  Responsible for collaboration with others International Education  Management 
- Responsible for preparation of ISO documentation and other documents plan according to the guidance of ISO procedures  in Yangon Campus and Mandalay Campus 
- Responsible for coordination  with other departments ( finance department &  marketing 
department ) to assist students recruitment and placement activities as a team member 
- Responsible for coordinating with my students to CSR programs and lead to their activities as team work and cooperation with each others
-Responsible for developing professionals such as research , teaching communication and presentation skills , organizational skills and communication skills

Education Services

MCC Group

- Responsible for preparation of academic programs in details
- Responsible for collaboration with others International Education Management
- Responsible for preparation of ISO documentation and other documents plan according to the guidance of ISO procedures in Yangon Campus and Mandalay Campus
- Responsible for coordination with other departments ( finance department & marketing
department ) to assist students recruitment and placement activities as a team member
- Responsible for coordinating with my students to CSR programs and lead to their activities as team work and cooperation with each others
-Responsible for developing professionals such as research , teaching communication and presentation skills , organizational skills and communication skills

Assistant Lecturer - Education Services

Handle the challenges for facing new areas !!! 
Accepted the Learning in everywhere !!!
Team Spirit !!!


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