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Award-winning, dedicated Customer Service & HR Professional who possesses superb interpersonal skills, excellent relationship building capabilities, help organisations maintain a healthy working environment, strategically focused on improving employee engagement and has an impeccable track record of significantly increasing service quality in several different industries. Areas of Expertise: • Communication • Coaching • Budgeting and Procurement • Building collaborative relationships. • Customer Satisfaction, Loyalty, Retention • Customer Service Training • Digital Banking • Relationship Building • Onboarding, Hiring, Payroll • Office Planning and Project Management • Administrative Procedures • Cash Management, Call Handling • Time Management • Inventory Management • Mystery Shopping • Virtual Assistance Industry background: Banking, Airline "At the end of the day, it’s not what you say or what you do, but how you make people feel that matters the most". -Tony Hsieh
Check out Kayann R.'s verified LinkedIn stats (last 30 days)
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