Kayla Patterson, CSM, MSHI's Linkedin Analytics

As a business analyst at OneDigital, I drive the identification and improvement of business processes through data analysis and stakeholder interactions. I also support PMO initiatives by maintaining and updating project requirements and serving as a liaison between business operations and technical teams. I hold a master's degree in clinical health informatics from Georgia State University, where I also completed my bachelor's degree in the same field. I am a certified scrum master and have skills in Miro Collaboration Platform, Applied Epic Agency Management System, and Customer Relationship Management (CRM). My goal is to leverage my analytical and technical skills to deliver solutions that meet client expectations and optimize business outcomes. I excel at cultivating and managing client relationships, offering effective resolutions and ideas for future improvements, and working collaboratively with diverse teams. I am proactive, tenacious, and adaptable, and always eager to learn and grow.