Esri

Enterprise Account Manager, Consumer Goods & Services (Manufacturing) 

Mid-Market Account Executive, Retail & Real Estate 

FRITO LAY

•Oversaw, built, and executed customer-centric selling strategies with 52 grocery and wholesale retail accounts
•Monitored product assortments, sales, and inventory of all accounts to deliver annual volume and profit plan by communicating clear instructions to team of 6 sales representatives on optimal sell-through strategies and providing guidance when faced with market challenges; performed 103% to plan (+$911,142) and 117% to prior year in 2020
•Analyze and review business trends to identify gaps to sales plan and in-store execution
•Ensure all account displays maintain a strategic product assortment to grow market share and drive incremental sales; 96% compliant with merchandising standards and innovation distribution (2020)
•Partnered cross functionally with Pepsi counterpart to grow both sides of the business through implementing strategies to increase basket ring size resulting in creating the most sales activation for Super Bowl 2020
•Subject Matter Expert (SME) for market share growth (IRI), technology, safety engagement, and Walmart

Retail Account Manager

•Led a team consisting of 46 hourly employees: 7 Delivery Specialists, 5 Precision Specialists, and 34 Merchandisers 
•Planned and scheduled transportation details to ensure retail accounts received deliveries on-schedule; 99.6% Service As Scheduled (2019)
•Ensured top-tier store-level execution by coaching team to follow best practices and maintain product freshness 
•Drove labor efficiency and productivity by leveraging data from weekly reporting to identify trends and opportunities
•Subject Matter Expert (SME) for labor management and efficiency

District Service Manager

Kohl's

•Planned and executed workload of weekly truck unload process and successfully cut down unload time by 50%
•Oversaw store's online fulfillment process and improved speed and accuracy of completing orders by analyzing performance reports and identifying peak times and departments with highest inventory opportunities
•Conducted weekly behavioral and competency-based interviews and matched applicants to qualified positions
•Managed store payroll projections

Assistant Store Manager- People and Operations

•Train and develop over 160 store associates on business processes, as well as customer service acumen 
•Directly lead 3 area supervisors and 3 department supervisors to complete weekly merchandising projects and day-to-day tasks in a timely manner to maximize sales
•Responsible for 45% of overall store volume and consistently producing positive sales in responsible departments compared to previous year’s numbers
•Assist with conducting bi-weekly interviews and new hire orientation 
•Handle employee relation issues, time and attendance, complaints, and scheduling

Assistant Store Manager - Children, Footwear, Housewares

I have a passion for building relationships, helping people solve problems, and bringing ideas to life.

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