Huntington National Bank

As a IS Technical Specialist I was responsible for Planning, Budget, and execution of the Enterprise Network Services strategy and key business initiatives. I had to deliver on network solutions organizational planning, and delivering on voice and data network solutions.

Assistant Vice President - IS Technical Specialist

Assistant Vice President - Solutions Engineers

JPMorgan Chase

Vice President/Client Services Manager

MANAGEMENT/LEADERSHIP SKILLS
•Responsible for the training, and scheduling of technical staff.
•Designed and coordinated the implementation of telecommunication network
•Located, reported, and affected cost savings of over $75,000 due to over billing.
•Managed and executed the business-plan for the Voice and Call Center product.
•Managed sales territory of 85 mid-market business with a monthly billing of $12K – 50K
•Processed all customer documentation for timely installation/technical issues

TECHNICAL SKILLS
•Provided training to customers with less than 150 agents.
•Managed day-to-day operations of the Nextel Telecommunications Control Room.
•Managed Tellabs Titan 5500 DACS system.
•Tested all new T1 and approved authorization to release T1 into network.
•Evaluated and analyzed various telecommunication vendors.
•Managed Rolm 9000 PBX and Octel Voice Mail system.

Vice President Telephone Banking Operating Center Manager

JP Morgan

VP Technology Program Manager

Comdisco

Product Manager Call Center Recovery

Specialties: Telecommunications, Program Management, Client Service Relationships.

Taplio

Kelmon Taylor's Linkedin Analytics

Kelmon Taylor

Want to drive more opportunities from LinkedIn?

Taplio

.css-1jgreyo{background-image:linear-gradient(284deg, rgba(39,43,72,1) 0%, rgba(33,47,183,1) 100%);color:transparent;-webkit-background-clip:text;background-clip:text;}Kelmon Taylor's Linkedin Analytics

Kelmon Taylor

Want to drive more opportunities from LinkedIn?

Kelmon Taylor's Linkedin Analytics