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Highly Experienced Customer Success Manager | Customer Success Journeys | Service Excellence | Exceptional Communication | Account Management | On-boarding | Training | Renewals | Upselling | Account Expansion A pragmatic and accomplished Customer Success Manager commanding over 6 years’ experience across a range of people-focused roles. I combine a BSc (Hons) in Business Information Systems with a deep knowledge of customer success journeys, leadership and sales generation to achieve core business objectives Throughout my career, I have worked both independently and collaboratively as part of a wider team to support the efficiency management of operations. Drives first-class communication at all levels to forge key relationships, champion service excellence and overcome barriers towards continued organisational growth.
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Content Inspiration, AI, scheduling, automation, analytics, CRM.
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