Kenneth Liddell's Linkedin Analytics

Currently residing in Olathe, Kansas supporting Nebraska, Kansas, and Western Missouri. I support dealers in this market with Talent development and Performance improvement, utilizing a team of associates. We work with our dealer partners to understand their goals and pain points and work together to develop strategies and processes to achieve the goal or solve a problem. We understand the different roles in the dealership, the consumer body, and how to motivate today’s workforce in this ever-changing market. Inspiring people is what JM&A Group is all about. I am passionate about watching adult learning take place and achieving new heights. People must be challenged daily, and they want to know the score; this is important as most people are competitive by nature. While in my tenure here at JM&A Group, I have coached many “average” or “under” performers, and through their adoption of the training and tools, they become superstars, and their confidence soars. When you help a dealer partner, dealer associate, or anyone get better, that is what is fulfilling; we all want to win, together we do it better! We are here to help our dealers grow their people, grow their consumer base, and increase the performance of all aspects of the dealership. Our dealers understand we will work hand and hand with their teams to show them how to do a task and follow through with great CSI and low-pressure customer-centric processes. JM&A Group associates have all been in the automotive space and have worked in dealerships across the country; if something is working, we will let you know, and we also let you know when something can be optimized. Most importantly, we listen to your goals, understand your markets, and want to help you have the best performing dealership possible no matter what the economy.