National University Health System

•	Orchestrated the successful launch of NUHS Academy in a remarkable timeframe of 2.5 months, setting a new standard for effectiveness and efficiency.
•	Spearheaded the creation and execution of the OneNUHS Leaders’ Alumni and APEX Celebration Dinner within an impressive timeline of 2 months, serving as the event's emcee and ensuring its seamless delivery.
•	Provided invaluable support as the Secretariat for the Centre for Nursing Excellence (CoNE) Steering Committee, facilitating collaboration and driving initiatives to enhance nursing excellence within NUHS.
•	Demonstrated exceptional organizational prowess as NUHS's representative and co-organizer for the SUSS Inaugural Integrated Care Learning Symposium, managing all aspects of the event single-handedly and ensuring its resounding success.
•	Led and executed JR Change Management Projects at the Cluster Level for prominent institutions including NUH, NTFGH, and AH.
•	Successfully completed the JR Service Trainer Change Management Project for the Group Contact Centre (GCC), streamlining processes and enhancing service quality.
•	Championed the harmonization of New Hires Orientation programs across four institutions within NUHS, ensuring consistency and effectiveness in onboarding practices.
•	Played a pivotal role in organizing and hosting the Centre for Creative Leadership (CCL) Senior Leader’s Visit to NUHS, fostering valuable connections and knowledge exchange opportunities.
•	Developed and implemented comprehensive Sponsorship Marketing Strategies across NUHS institutions during Sponsorship and Career Fairs. 
•	Led and managed OneNUHS New Hires Orientation, Values Training, and WE CARE Training initiatives for People Leaders and Confirmed New Hires, ensuring alignment with organizational objectives and fostering a culture of excellence.
•	Contributed as a key member of the OneNUHS Sponsorship Differentiator Taskforce and the OneNUHS Employee Experience Taskforce.

Senior Manager, CoE - Learning, Leadership Devt & Sponsorship

EON Reality

Reported to MD, APAC & supported APAC clients & partners.
Set up captivating demos to engage prospects (Pre-sales).  
Assisted Sales to close deals by providing technical expertise. 
Trained clients for onboarding & adoption (Post-sales).  
Created and posted Demo videos on YouTube Channel.

Senior Customer Success Manager 

Nuffield Academy

Increased the revenue of Academy by more than 10X.  
Achieved 100% success rate in the accreditation of courses with the Singapore Dental Council (SDC).
Worked closely with TP Gateway and MOH for Skills Future Credit accreditation of dental courses. Strengthened the service culture at Nuffield Dental Group through call audits and service training at the 10 clinics. 
Conducted Leadership, Coaching and Service Training for Top Management and all Clinical Managers; & supported HRD consultancy internally.
Hosted free zoom webinars on Dental and other topics. 
Used translation skills to vet and ensure the accuracy of content for the Mandarin Dental website targeted at the Chinese audience.

Centre Manager 

ProActive Training & Education

Virtual Master Trainer (Asia) & GM

Plans strategically in line with vision, defines KPI, builds key customer relationships and identifies business opportunities locally and regionally.
Motivates and coaches team to sell to private/public sector.
Reviews existing programs for improvement and creates new ones based on client needs.
Oversees all aspects of the business including P&L.

Plans & delivers events in Asia for the past 15 years.
Designs, develops & presents workshops/seminars entirely in Mandarin in China, Taiwan and Hong Kong. 
Organizes & facilitates team building retreats in Thailand, Malaysia, Indonesia (Batam & Bintan) and Singapore.

Business Devt Director | GM | Regional Trainer

Singapore National Employers Federation (SNEF)

Reported to Executive Director directly & led the marketing team (04) and trainer pool (30) in Corporate Training Centre at SNEF to serve the training needs of 1900 members across industries.  
Doubled sales revenue in a short span of 4 months. 
Planned & organised talks, seminars and workshops.

Centre Manager, Corporate Training Centre

Synergy Access - Asia Representative for Service Quality Institute, USA

Did cold calling, managed RFQ, negotiation and closed sales. 
Customized & delivered customer service events in Asia.

Service Quality Consultant

Ministry of Home Affairs HQ

Reviewed policy papers for building projects of Singapore Civil Defence Force (SCDF) & Singapore Immigration and Registration (SIR) - now known as Immigration & Checkpoint Authority (ICA).

Project Manager

Police Coast Guard HQ, Singapore Police Force

Planned & led Chief Clerk, 08 Clerks and Police Officers to support financial policies, financial reporting, compliance, budgeting, disbursement and audit matters. 
Championed major change – New Financial System in PCG. 
							
Representations on Committees / Concurrent Portfolios 

			1. 	Learning Organisation (LO) Trainer
			2. 	Chairman, Self-Learning Centre (SLC) Committee
			3. 	Sub-editor, In-house Newsletter – Light House

Head Of Finance

Ken Wong serves as the Senior Manager at the Centre of Excellence (CoE) at the prestigious National University Health System (NUHS), specializing in Learning, Leadership Development, and Sponsorships. In his capacity as 2nd in charge (2IC), Ken assumes the responsibilities of the Head of Learning when necessary, ensuring continuity and excellence in operations. His key portfolios encompass the management of the NUHS Academy, overseeing Job Re-design (JR) Change Management Projects at the cluster level, and driving impactful Sponsorship Marketing initiatives.

Previously, Ken held significant roles such as being the Senior Customer Success Manager at EON Reality Pte Ltd, a global frontrunner in AI-powered AR/VR technology. Prior to that, he distinguished himself as General Manager, Master Trainer (Asia), and Career Coach at ProActive Training & Education, accumulating over 22 years of extensive experience across various disciplines.

Ken has conducted P-Max Training & Career development sessions, impacting the careers of thousands of PMETs. Additionally, his expertise in Train-the-Trainer (ACTA) programs has equipped both experienced and novice trainers with essential skills. 

With a Positive & Growth Mindset, Humility, Resilience, Empathy, Creativity, and Analytical Thinking Skills, Ken embodies effective leadership. His hands-on approach, coupled with his innate ability to quickly adapt and inspire teams, consistently drives optimal performance.

Ken was honored as one of the Top 10 Influential Professional Speakers in Singapore by the Singapore Business Review in 2013. Furthermore, Ken's expertise in maximizing team performance is encapsulated in Chapter 22 of the best-selling book "88 Essential Secrets for Achieving Greater Success at Work," which he co-authored with 21 esteemed speakers from the Asia Professional Speakers Singapore (APSS).

Beyond his professional accomplishments, Ken has shared his insights on leadership, communication, and performance management through media platforms such as Radio 938LIVE's "Slice of Life'' and "Positive Business Minutes''. Additionally, he served as a Featured Professional Trainer in the ST JOBS Workshop Series, earning recognition from renowned publications such as the Straits Times and Business Times.  

In summary, Ken Wong is a visionary leader with a proven track record of driving organizational excellence and empowering individuals to achieve their full potential. His blend of expertise, experience, and accolades positions him as a formidable force in the field of professional development and leadership.

Taplio

Ken Wong 's Linkedin Analytics

Ken Wong

Ready to grow your LinkedIn presence?

Taplio

.css-6ytdur{background-image:linear-gradient(284deg, rgba(39, 43, 72, 1) 0%, rgba(33, 47, 183, 1) 100%);color:transparent;-webkit-background-clip:text;background-clip:text;}Ken Wong 's Linkedin Analytics

Ken Wong

Ready to grow your LinkedIn presence?

Ken Wong 's Linkedin Analytics