Kevin Yatsushiro's Linkedin Analytics

With over 9 years of work experience, I am a versatile and creative professional with a passion for network process improvement and social media content creation. I have a Master of Business Administration degree with a focus on marketing, and I am a certified Lean Six Sigma Yellow Belt. I am currently a Sr Specialist Network Process & Quality at AT&T, where I support over 12,000 field technicians, managers, and staff personnel. I am motivated by the opportunity to optimize and streamline the operations and quality of our organization, and to contribute to its cost savings and customer satisfaction. I value collaboration, innovation, and diversity, and I bring a unique perspective and experience as a content creator and a community manager in the social media space. In my current role at AT&T, I have accomplished total cost savings of $42 million for our organization in 2021 as measured by overall improved dispatch efficiency as a direct result of activating processes aimed toward order validation improvement. I also own the premises technician onboarding process which includes the establishing of outlook email accounts, distribution of iDevices, and providing uniforms. Additionally, I achieved $300k in cost savings and tool recovery via asset validation process and implantation of mWorkForce mobile app. Alongside my network process and quality responsibilities, I am also a freelance content creator with a personal brand that has a total reach of 590k followers on TikTok. I use my skills in TikTok marketing, trend research analysis, and video production to create engaging and trending content. I also created and manage a TikTok Community Managed Creators Discord server with a total audience of 300+ creators to serve as a collaborative and cross-functional networking space. Furthermore, I have experience as a community manager for Jaxon Lane, a skincare brand, where I increased their brand awareness and diversified their clientele by identifying and partnering with content creators.